Graff Chevrolet Company - Service Center

Great customer service and friendly people, very communities. Worked with Rodney who is very knowledgeable. communities. Worked with Rodney who is very knowledgeable. More

Amazing service and amazing employee got me out with the right car at a good price right car at a good price More

Service advisor lacked knowledge and communication skills Did not listen or stand by what he told us Did not listen or stand by what he told us More

It took 5 weeks to get my truck back from a minor collision. Tony did good work but I would’ve appreciated an update every now and then. collision. Tony did good work but I would’ve appreciated an update every now and then. More

The service department is great. They're very prompt and do excellent service. Service Advisor Mr. Rodney is always very knowledgeable, listens carefully, very nice, professional, an They're very prompt and do excellent service. Service Advisor Mr. Rodney is always very knowledgeable, listens carefully, very nice, professional, and personable. More

Excellent work and customer service good personal attending customer service. Like this company will definitely recommend it. attending customer service. Like this company will definitely recommend it. More

Have always received quality service. Wait time is reasonable. Staff is friendly. Rodney is especially kind and helpful. Thank you. Wait time is reasonable. Staff is friendly. Rodney is especially kind and helpful. Thank you. More

Dependable courteous been coming there for 15 years Always reliable service kudos to Rodney so keep the popcorn popping, and the service is flowing keep the coupons coming Always reliable service kudos to Rodney so keep the popcorn popping, and the service is flowing keep the coupons coming More

Graff Chevrolet has been a great dealership and I love doing business with them. Thier staff is amazing! doing business with them. Thier staff is amazing! More

This is the worst service department ever. I took my 2024 Tahoe with 5000 miles on it in for body work due to hail damage. They said it would be 4 weeks for the work. They had my car a month I took my 2024 Tahoe with 5000 miles on it in for body work due to hail damage. They said it would be 4 weeks for the work. They had my car a month and a half. I finally call to find out what was going on They said they are waiting on a radio module. (Not sure what a radio module and body work has in common). They said the part was on backorder and that gm had just went on strike. (No telling how long that would take) So I asked does the car run they said yes I said can I please come get my car and the oil needed to be changed. They told me to give them an hour. 2 hours later I show up they have no idea where my car is. (Body shop had it since 8am) Oil hasent been changed. They proceed to tell me the car won't start. I'm now really pissed. They said the radio is pulling and draining the battery. They finally unplug the radio and a couple of batteries later I have my car. I took it to another dealership to find out they had grounded out my radio and it's fried. Had to get a new radio head. I will never do business with this dealership again. They suck! More