Back

Graff Chevrolet Company - Service Center

Grand Prairie, TX

4.3
392 Reviews

392 Reviews of Graff Chevrolet Company - Service Center

Sort by
December 08, 2024

I would say that everything this dealership does, service or sales, is at a glacial pace. More

by YVETTE.DORVAL610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Esmerelda Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Tate
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert
December 07, 2024

I will always choose Graff Chevrolet for my corvette needs I like graff chevrolet thank you More

by RONNIE_MAYBERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jas Gill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Conlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Winston Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2024

I took my truck in for a dimple fix and they kept it for 6 weeks and couldn’t give a diagnose thatvwas valueable More

by SCCONSTRUCTION62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malcolm Simons
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

Had truck for 2 1/2 days. Only got oil changed. VERY disappointing. Will try hard to find another place More

by UNITEDCHARITIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jas Gill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Simons
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2024

Always quick and responsive service. Always very friendly and greet me by name. Thank you so much for all the help you provide. More

by MO2961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Romero
3.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Muniz
November 26, 2024

A good place for service your vehicle there is nothing else I am concern about More

by Bighead3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jas Gill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Conlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Winston Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Graff Chevrolet Company responded

Hello, we appreciate your positive review about your recent experience with us! Thanks for the recommendation and have an amazing day!

November 24, 2024

Always great experience, Rodney never lets us down and always professional. Will definitely return when we need service again More

by APS-81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Graff Chevrolet Company responded

Hi, thanks for your praise and kind comments about Rodney. Thank you again for choosing Graff Chevrolet. and we hope to see you again.

November 24, 2024

As a wallk-in for a statement inspection, it didn't take long to get service and complete the inspection More

by Mjmmt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
Nov 26, 2024 -

Graff Chevrolet Company responded

Hi, Thank you for taking the time to share your experience. If you ever have any questions, please call us or come by and see us.!! Thank you again for choosing Graff Chevrolet. and we hope to see you again

November 24, 2024

Great customer service. Will definitely be returning. kudos to Joe Rosales and cashier. Thank you More

by M.CARDONA50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Graff Chevrolet Company responded

Hello, we appreciate your positive review about your recent experience with us! Thanks for the recommendation and have an amazing day!

November 20, 2024

I have been receiving service for my vehicle since 2018 from Graff Chevrolet. Rodney has always been my service technician; I was in for my 60,000-mile service and oil change. Rodney's integrity and techni More

by C Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
5
...