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Graff Chevrolet Company - Service Center

Grand Prairie, TX

4.4
345 Reviews

344 Reviews of Graff Chevrolet Company - Service Center

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June 11, 2023

Everyone was over the top . . being courtesy Kept me updated on my vehicle.. I love the waiting room chairs very comfortable Graff always treat me well.. More

by emma_hayes89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2023

Service is always good. I'm notified if additional service needed. Wait time is fair. More

by TXDIVA5305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
June 08, 2023

The staff that was there that day was nice and fast. My vehicle was done fast and cheaper than the dealership I bought it from More

by ttamarachikavanga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

Graff is the best . Service department very friendly, knowledgeable, and gets the job done in a very professional manner. The parking lot and inside of Graff’s Facility More

by BLOCKETT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2023

Friendly and accurate service. .Easy to make appointments and fast service. They always offer good shuttle service also! More

by DSANDERS12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Conlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Esmerelda Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Winston Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Ordaz, Carlos Machuca, Frances Purrier
June 02, 2023

This was in fact the worst service provided. Not only did they attempt to charge me for services that I did not ask for they also did not do as I asked in to replace windshield washer & they did More

by Jadyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malcolm Simons
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney
May 31, 2023

Graff salesman Nathan and Philip your finance manager were awesome. Two great men, it was a pleasure to do business with them. More

by SUZUKI1A
Recommend Dealer
Yes
Employees Worked With
Nathan Paba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Elrod
May 31, 2023

Great service everytime I come in. ..and friendly people helping me...and I never have to wait long More

by Alice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My service advisor Rodney
May 30, 2023

Customer Service Rep is always polite, very professional and very detailed with service requests and recommendations for next service day. More

by LVICKS1957@YAHOO.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023

It is always a pleasure to do business with Graff Chevrolet. They have a knowledgeable Service Department with professional's such as Malcolm, the Service Manager and Rodney, a Service Advisor. I hav More

by DEBRA.BLUBAUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.