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Graff Chevrolet Company - Service Center

Grand Prairie, TX

4.3
381 Reviews

381 Reviews of Graff Chevrolet Company - Service Center

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December 19, 2024

I had a issue and the manager was right on it and addressed my concerns More

by CLAYTON.BROOKS34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

Unprofessional very disappointing with their service not recommending for sure I’m still got problems with my truck after several times More

by CONNIE.PINEDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malcolm Simons
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

Decent experience & good costumer service. Wait time is great at times. Nice staff working here. More

by ROROSCO82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
December 15, 2024

Car service gets done but customer service needs work. Every time I return I feel the same way. More

by JEREREDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Have used them for many years. Great service department, as well as an awesome dealership. More

by MORRISHARDWICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Saldivar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Tate
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

I like costumer services they always have good aptitude . And also are faster . Thanks guys More

by DERECK_GALINDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2024

Inconforme con un recall que al final resultó que tuve que pagar y se supone que es gratis si la garantía venció no fue culpa mía más bien de ustedes que no comunicaban la llegada de la pieza y se alargó More

by FEBLA75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alonzo Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Winston Howell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Simons
2.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2024

This location showed exemplary customer service, helping me in a time of crisis, as I am dependent on my transportation to work. They have excellent staff. I was hesitant at first bringing it in because of More

by akolverson42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
December 08, 2024

I purchased my car here and decided to let the dealership to continue to service my car. Having a good relationship with Rodney is special to me. More

by BRAZILBAILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rodney
December 08, 2024

I would say that everything this dealership does, service or sales, is at a glacial pace. More

by YVETTE.DORVAL610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Esmerelda Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Tate
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert