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Graff Chevrolet Company - Service Center

Grand Prairie, TX

4.4
344 Reviews

344 Reviews of Graff Chevrolet Company - Service Center

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October 22, 2024

They did a great job n didn't take all morning to get it back to me! More

by GARCIAGLO58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2024

I had a great visit when I came in for service , The service advisor was nice and courteous, this was my first oil change and the service advisor was very informative, her name was Stephanie Conejo and More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Conejo
October 21, 2024

The last two vehicles I received were from Graff Chevrolet. They have always provided great customer service. More

by JNMOORE29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Paba
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2024

Very clean and people were attentive and kept me up to date on the status of my truck that was being serviced More

by mark.filler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2024

Dealership was great at providing the adequate service requested. Boogety boogety boogety this place is ok. More

by WREN.TELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

Stefanie told me the parts were in for my two recalls and scheduled me for 7am October 16th. After I check in and waited around for 90 minutes, the cashier comes over to me to tell me the parts did not come More

by MICHAEL.JANUS
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stefanie
October 15, 2024

We love the vehicle, very nice to play games and watch the game. Rides great. More

by PRESILIANOARZOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jas Gill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alonzo Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Conlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Winston Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

Very nice and clean waiting room. Great customer service! Oil change only took 35 minutes, wasn’t too long. There was fresh hot coffee and cold water available! More

by ariannamunguia02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney
October 14, 2024

Waited for oil change, said it would take 1. -1/2 hours and fix seat belt factory recall. After 2 hours I was told it would take 2 more hours. Car engine was left dirty, seat belt not fixed. Tr More

by RHARPER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pedro Saldivar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Simons
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe, Rodney
October 11, 2024

Great customer service. Service was completed in less time than expected. Will return again. Extremely pleased. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.