Graff Chevrolet Company - Service Center
Grand Prairie, TX
344 Reviews of Graff Chevrolet Company - Service Center
They did a great job n didn't take all morning to get it back to me! back to me! More
I had a great visit when I came in for service , The service advisor was nice and courteous, this was my first oil change and the service advisor was very informative, her name was Stephanie Conejo and service advisor was nice and courteous, this was my first oil change and the service advisor was very informative, her name was Stephanie Conejo and there was an African American man that was helpful as well More
The last two vehicles I received were from Graff Chevrolet. They have always provided great customer service. Chevrolet. They have always provided great customer service. More
Very clean and people were attentive and kept me up to date on the status of my truck that was being serviced date on the status of my truck that was being serviced More
Dealership was great at providing the adequate service requested. Boogety boogety boogety this place is ok. requested. Boogety boogety boogety this place is ok. More
Stefanie told me the parts were in for my two recalls and scheduled me for 7am October 16th. After I check in and waited around for 90 minutes, the cashier comes over to me to tell me the parts did not come scheduled me for 7am October 16th. After I check in and waited around for 90 minutes, the cashier comes over to me to tell me the parts did not come in and may come in today. I wasted 50 miles, time and gas on my leased truck and this is truly unacceptable. The Director was not available at the time. More
We love the vehicle, very nice to play games and watch the game. Rides great. the game. Rides great. More
Very nice and clean waiting room. Great customer service! Oil change only took 35 minutes, wasn’t too long. There was fresh hot coffee and cold water available! Great customer service! Oil change only took 35 minutes, wasn’t too long. There was fresh hot coffee and cold water available! More
Waited for oil change, said it would take 1. -1/2 hours and fix seat belt factory recall. After 2 hours I was told it would take 2 more hours. Car engine was left dirty, seat belt not fixed. Tr -1/2 hours and fix seat belt factory recall. After 2 hours I was told it would take 2 more hours. Car engine was left dirty, seat belt not fixed. Tried calling twice and no return call. More
Great customer service. Service was completed in less time than expected. Will return again. Extremely pleased. Service was completed in less time than expected. Will return again. Extremely pleased. More