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Graff Chevrolet Company - Service Center

Grand Prairie, TX

4.4
345 Reviews

345 Reviews of Graff Chevrolet Company - Service Center

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July 31, 2023

I love the service, they are always honest and very professional. Graff is reliable and that says a lot in reference a dealership. Thank you for your service. More

by CHERYLMATORY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2023

I have like Graff Chevrolet every since I bought my first car in 2019. The customer service is always great. Continue to do good service. More

by SDIANE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
July 29, 2023

First I call them and they tell me that my suv needs a new transmission but I tell them is still under warranty and next day they call me to let me know that was a mistake that was an another suv whit and More

by OSCAR75149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malcolm Simons
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2023

The service was ok, it took two days for my truck to be ready and I took it in for a recall. They never communicated with me on the status of my vehicle until I started calling them first. Everyone was ver More

by AALAHNI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

I buy and service all my vehicles at Graff Chevrolet. They’re family owned and really care about their customers. More

by Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Ordaz
Jul 28, 2023 -

Graff Chevrolet Company responded

Hello, we appreciate your positive review about your recent experience with us! Thanks for the recommendation and have an amazing day!

July 28, 2023

Friendly knowledgeable people and easy appointments on the app. I like being able to see what my services ate More

by SHART2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Graff Chevrolet Company responded

Hi, our entire team works hard to keep your vehicle in the best condition possible. We're always here with the same great service whenever you need service or another vehicle! We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

July 27, 2023

Good people doing a great job of helping and keeping there customers informed of the status of their car. More

by COLLINSCLIFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Rogers I give him 10 stars
Jul 28, 2023 -

Graff Chevrolet Company responded

We're glad to hear you found Rodney and our staff was so knowledgeable and helpful! We always strive to provide top quality service to every guest and welcome any suggestions on how we can improve your experience, Welcome to the family!!

July 27, 2023

Rodney is a really good service advisor he was a big help. I will continue to bring my vehicles back More

by MWEDDI6222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
Jul 28, 2023 -

Graff Chevrolet Company responded

We're glad to hear you found Rodney was so knowledgeable and helpful! We always strive to provide top quality service to every guest and welcome any suggestions on how we can improve your experience, Welcome to the Graff family!

July 25, 2023

Great service . Been dealing with Rodney Rogers ; their service writer , and he always takes good care of my vehicle needs . More

by ROBBIENORRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
July 25, 2023

Always friendly service! Appreciate that they inform you of needed services to get permission instead of just doing them snd charhing you afyetwards. More

by BRUNFY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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