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Graff Chevrolet Company - Service Center

Grand Prairie, TX

4.4
345 Reviews

345 Reviews of Graff Chevrolet Company - Service Center

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August 13, 2023

I dropped my truck off on Monday and picked it up on Thursday. In that time all that was done was an oil change. The issue wasn’t fixed or even addressed More

by SA3N1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rodney
August 13, 2023

Graff did a good job, I am very happy about that. They care customers and vehicles really. More

by PATNGN68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2023

All I needed this go around was an oil change and got in and out quickly. More

by Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The picture does not look like the man who waited on me.
August 10, 2023

Fast and friendly Great atmosphere Everyone friendly Honest people with great customer service and attitudes Good Feeling More

by MALCOM_SIMONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jas Gill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Winston Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2023

The reason I have purchased my last 3 Chevy Silverados is because of the people who work or used to work (two of them have retired) at Graff Chevrolet. My service advisor this trip was Jason and he did an ou More

by TEXAS8BALLER68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason the service writer.
August 06, 2023

The staff was very helpful and efficient. They also checked and recalls and updated me on when to bring my car in to be serviced. More

by CHENELLE0621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2023

Good service polite and curious got job done sooner than what we thought price also reasonable More

by Faustino Caballero Jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2023

Awesome service and they did an excellent job with my car. I definitely recommend this service! More

by kpayan2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2023

Always Great customer service, You tell them what you need done....Easy in and out process. More

by C.RHODES23.CR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
August 01, 2023

Went a month ago to get part ordered that wasn’t available when car was bought. Was told last Thursday that part was in & I could come anytime to get it installed! Was there over an hr yesterday for More

by Rabben
Recommend Dealer
No
Employees Worked With
Service Department
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