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Graff Chevrolet Company - Service Center

Grand Prairie, TX

4.4
345 Reviews

345 Reviews of Graff Chevrolet Company - Service Center

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September 23, 2023

Been my first time to have work done on my HHR at this dealership in years so it took some time with the checking in process but things went rather smoothly thereafter and I got my car back much sooner th More

by Kloydretiree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Vise checked me and Jason kept me up to date on what was happening up to check out.
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September 22, 2023

Great Customer Service, Rodney was absolute amazing in keeping me informed. After 3 week should have given me a tank of gas More

by SHERRIRENEE24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney get 5 star Didn’t work with the other folks
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September 18, 2023

I have used Graff since I bought my car. I have always been satisfied with them., More

by BSmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers my service person
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Sep 21, 2023 -

Graff Chevrolet Company responded

Hi! , Thank you for taking the time to share your experience. If you ever have any questions, please call us or come by and see us.!!

September 15, 2023

So helpful to work with me on pricing, down payment, and financing. Anthony was so great to deal with. More

by SKYESMOM47
Recommend Dealer
Yes
Employees Worked With
Anthony
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Sep 21, 2023 -

Graff Chevrolet Company responded

We're glad to hear you found our staff was so knowledgeable and helpful! We always strive to provide top quality service to every guest and welcome any suggestions on how we can improve your experience,

September 15, 2023

Great people to do business with Fast and efficient service with a smile I’ll be back for more More

by MALCOM_SIMONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2023 -

Graff Chevrolet Company responded

Hi Malcom, We're glad to hear you found our staff was so knowledgeable and helpful! We always strive to provide top quality service to every guest and welcome any suggestions on how we can improve your experience,

September 12, 2023

Excellent customer service provided by Rodney Roger's. His positive attitude and effective communication ensured a positive experience. More

by NA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers 5 stars
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Sep 13, 2023 -

Graff Chevrolet Company responded

Hi, thank you for your kind review; we are happy to pass along your comments to Rodney. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 11, 2023

I came in had my car serviced. Was happy with it. I wish the young lady would smile. More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jas Gill
3.0
This rating includes all reviews, with more weight given to recent reviews.
Winston Howell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Simons
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Maldonado
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2023 -

Graff Chevrolet Company responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 10, 2023

Jason in service always goes above and beyond for me. I'm older and disabled for the biggest part but Jason ALWAYS makes me happy that I purchased my truck at Graff Chevrolet! More

by JWJOYBUG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 08, 2023

The staff was extremely kind and courteous. They performed my service in a reasonable and timely fashion. More

by NIVLEKBRAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2023 -

Graff Chevrolet Company responded

It is great to hear everything was done quickly and to your satisfaction! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Graff Chevrolet

September 08, 2023

Showed up unannounced for oil change lube and tire rotation. Out to door in less than an hour. Fantastic. More

by rt parker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2023 -

Graff Chevrolet Company responded

It is great to hear everything was done quickly and to your satisfaction! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Graff Chevrolet

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