Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Graff Chevrolet Company - Service Center
Grand Prairie, TX
345 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
345 Reviews of Graff Chevrolet Company - Service Center
Sort by
November 07, 2023
Great work as always and doesn’t take a long time. Friendly people in the service center. Friendly people in the service center. More
by SKIP2LOUNV
Verified Customer
November 03, 2023
Do not go to this dealership. They forgot to do a service I paid for, but since my husband is a mechanic he checked it, and he said the truck wasn’t even touched.and the service ma They forgot to do a service I paid for, but since my husband is a mechanic he checked it, and he said the truck wasn’t even touched.and the service manger called it an oversight. and now my truck is at another dealership telling me that the service that was supposed to be completed looks like was not completed. More
by DAENAHDZ
Employees Worked With
November 01, 2023
Oil change and tire rotation was completed. As soon as I left the “tire system failure appeared on the dashboard “ I always take my truck here. First time I get this. I was late for work and di As soon as I left the “tire system failure appeared on the dashboard “ I always take my truck here. First time I get this. I was late for work and didn’t return . Will seek for help from Graff today More
by Juan calzada
Employees Worked With
Do not remember
October 22, 2023
Ron did an excellent job getting my car serviced in a timely fashion and making sure the job was done right! Kept me abreast of the progress as it was being completed. Great customer service timely fashion and making sure the job was done right! Kept me abreast of the progress as it was being completed. Great customer service More
by LBURRUS
October 18, 2023
Thanks for getting the service on time. I appreciate the good customer service profesionaly and in good manner. I appreciate the good customer service profesionaly and in good manner. More
by CAINBORICUA54
Employees Worked With
October 15, 2023
Charged for replacement tire with my extended warranty even. Replaced tire at 5pm picked up car and at 6pm had a blow out of same tire and almost wrecked my car. even. Replaced tire at 5pm picked up car and at 6pm had a blow out of same tire and almost wrecked my car. More
by ANGELIQUE.M.HART
October 08, 2023
The ignition to my truck quit working. We thought someone had tried to steal it so it was taken to the body shop where Mr Reavis said he didn't think someone had attempted to steal it. It We thought someone had tried to steal it so it was taken to the body shop where Mr Reavis said he didn't think someone had attempted to steal it. It was then parked in the lot where it remained untouched for 8 days. On a Thursday we came to find out what was being done. I found the truck in the lot and inquired with the service department what was being done. They had no idea that the truck was even there. When we checked with the service writer they got it in the shop checked it and found that the ignition had come apart. We finally got the truck back the next day after the ignition was repaired. The total bill was over 900 dollars, 865 after they gave us a 10 percent discount. Our truck was kept for two weeks when the problem should have been corrected in two days. More
by kevinrenokingair350
October 07, 2023
Good afternoon the service was great on point and on time. He was very well detailed thanks time. He was very well detailed thanks More
by DALLAST85
Employees Worked With
