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Graff Chevrolet Company - Service Center

Grand Prairie, TX

4.4
345 Reviews

345 Reviews of Graff Chevrolet Company - Service Center

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January 25, 2024

I was taken care of right away and the vehicle was worked on immediately. Respectful and friendly service and quick service on the vehicle. More

by jaredkern82
Recommend Dealer
Yes
Employees Worked With
Regular maintenance
January 24, 2024

I was advised that I need a battery . ....I called a some months ago I was advised that the warranty was passed well when I was advised the other day they told me my warranty expired a wee More

by Slpowell3
Recommend Dealer
No
January 20, 2024

Great experience working with Alonzo to buy my new Malibu. Did exactly what he promised me on the phone to have my car ready when I came to pickup. Thanks More

by RANDYFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alonzo Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2024

Take your business else where. Not worth it time or money. Worst experience we’ve had. More

by Wfraire
Service Communication
Recommend Dealer
No
Employees Worked With
Ruben Alvarado
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2024

Excellent customer service follow up by Jason, he knew how important my corvette was and made sure it was taken care of. Stephanie was great too! I would recommend Graff Chevrolet to anyone. Thank you. More

by usmcfreedom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason and Stephanie
January 17, 2024

Needed oil change and state inspection They were completed fast and effectively. All employees were friendly More

by NWATTS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

They were professional, honest and good at communicating. I feel like they saved me money. More

by adamlegler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

It took you guys 2 months to get my truck repaired because your mechanic was sick, be sure to mention that to your costumers when your sales men pushes and pushes forcing that daimn warranty on the bu More

by erikaavila1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malcolm Simons
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2024

It takes a long time. to.repair,but I think they do excellent work,so far, I have been pleased with their service More

by FANNIEJN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2024

Appreciate you guys for honoring the warranty for my battery. But you guys keep my car for three whole days and that was too long and inconvenient for me I had to find a way to work and waste money on a More

by TGARD4245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rodney
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