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Graff Chevrolet Company - Service Center

Grand Prairie, TX

4.4
346 Reviews

346 Reviews of Graff Chevrolet Company - Service Center

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May 30, 2024

Always has been superb, Stan employs great employees, and when ur car breaks, they fix it More

by HOOPERD143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jas Gill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Conlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Winston Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024

I had a good experience on my second visit. It appears I will be back. More

by NADUM.CHARLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024

Went to get key fob programmed Quoted 165 Hidden fee extra 60 wish wold have been up front More

by LHRNA650233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malcolm Simons
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024

Jennifer and Carlos were excellent support and service. Despite problems with the initial delivery of the Truck, they were able to quickly and decisively resolve the issues and put me in a vehicle that wa More

by TANNERWB
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Esmerelda Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

Took my truck in for transmission failure and man there was tiny delay due to my warranty company. other than that Rodney was great and keeping in touch of wat was going on. More

by NOERAMIREZ15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
May 24, 2024

The appointment was set. The job is done good in a timely manner. I believe the service is very good. More

by MARTIN2724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jas Gill
3.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Conlan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Winston Howell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Simons
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Maldonado
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

This was my second vehicle from this dealer and very satisfied with all the aspects of the deals. I drive from Abilene to the metroplex on both deals. More

by TIMEARLES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jas Gill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Conlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Winston Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

4 not 5 stars only because I had to take it back in for same problem. More

by JACKSON.TROST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
5 stars to Rodney (unsure of last name) service advisor
May 15, 2024

Just not the best place to keep doing business with. The lady in the service department is very rude, on the phone and in person. Took my car on Monday to get fix and it took the whole week to get a loo More

by sndryslazo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Esmerelda Guevara
1.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Ruvalcaba
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

Fast and efficient. Service advisor was knowledgeable and helpful. Check out was smooth and fast. More

by FAOJR111154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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