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Graff Chevrolet Company - Service Center

Grand Prairie, TX

4.4
346 Reviews

346 Reviews of Graff Chevrolet Company - Service Center

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July 01, 2024

Stephanie was very knowledgeable and attentive. We had not planned to purchase a truck that day however Stephanie found incentives we were not aware of and this tipped the scale for us to go ahead More

by Mike Vetter
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Muniz , Albert Moreno and the manager was great as well, I do not remember his name
July 01, 2024

Very good Word. I will take my car to Your place again. Thank you for Your generosity. More

by CVILLALOBOS41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2024

THIS DEALERSHIP CAN IMPROVE ON KEEPING ITS WORD AND PROMISE. IF YOU ARE GOING TO PAY A REFERREL FEE PAY THE FEE DONT CHEAT THE CUSTOMER SALES DEPT DIDNT DO RIGHT POOR DEPT. JUST KEEP YOUR PLEASE More

by YELLOW6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jas Gill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Romero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Alvarado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mahmoud Awadi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alonzo Cano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Conlan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Esmerelda Guevara
1.0
This rating includes all reviews, with more weight given to recent reviews.
Winston Howell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Simons
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Maldonado
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2024

Great services! The is very friendly and respect you time. Not a long wait at all More

by DILLARD.E.BUARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2024

Great service. The service advisors are friendly and attentive to your needs. Prices are very reasonable More

by TOBACCOGALLERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2024

Staff were very professional, courteous and attentive. The work on my car was done in a timely manner. More

by YOLIEGZAMBRANO15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
June 15, 2024

I would like to say that the Service guy Rodney was excellent! He was very professional and knowledgeable. More

by Gene_S62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
June 15, 2024

Very quick and perfect service. Would recommend to everyone in need of any vehicle service More

by JESUSGARZA300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Paba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

My sales rep w very professional. I was clear that I didn’t have hours to spend on this purchase and honored my time. I will be back. More

by C.BURNETT99
Recommend Dealer
Yes
Employees Worked With
Diego Ruvalcaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

The worst experience I’ve EVER had ! They all NEED training in customer service! Disrespectful! More

by sibarrasacxiv64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malcolm Simons
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Rosales
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