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Graff Chevrolet Company
Grand Prairie, TX
482 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 482 reviews
September 26, 2024
Quick repair of a flat tire with a nail. Courteous, efficient , professional level of service Courteous, efficient , professional level of service More
by DAVID.FLEMING44
Verified CustomerEmployees Worked With
September 26, 2024
By far the worst service center I gave ever dealt with and will never go back nor refer to anyone. The tech have next to no knowledge and are not willing to help their customers. and will never go back nor refer to anyone. The tech have next to no knowledge and are not willing to help their customers. More
by kevindwc1981
September 22, 2024
I like this dealer ship because they go above and beyond to make me feel at home to make me feel at home More
by clarence.j.allen
September 21, 2024
Staff was courteous and the service was quicker than promised . The vehicle was delivered in clean condition. 👌 promised . The vehicle was delivered in clean condition. 👌 More
by John M Corn
Employees Worked With
September 21, 2024
Outstanding service thoroughly worked tirelessly to make sure everything was done correctly even if it took an extra day. I received an excellent loan car and was on my way home in my car in 2 days! sure everything was done correctly even if it took an extra day. I received an excellent loan car and was on my way home in my car in 2 days! More
by BRAD93
September 20, 2024
No complaints here, really want to trade but I must resist. Better wait times, better Prices, Papa Graff resist. Better wait times, better Prices, Papa Graff More
by saltymarrow
Employees Worked With
September 19, 2024
My experience was amazing Mike Perez ans the rest of the team was exceptional thank you for all that you guys did. team was exceptional thank you for all that you guys did. More
by Yvette
Employees Worked With
September 16, 2024
My second time there it was great and quick. I will be coming back soon. I will be coming back soon. More
by MMILLER75040
Employees Worked With
September 16, 2024
Excellent service never had an issue and they get us in and out , better chances since Malcolm Simons Service Director has taken over . No more Service Advisor pushes and doing things to your vehicle witho and out , better chances since Malcolm Simons Service Director has taken over . No more Service Advisor pushes and doing things to your vehicle without your permission that we should’ve never paid for, but we did but if it ever happens again, we won’t but now we have a young lady called Stefani Cornelius Who waits on us and listens to us and is very helpful and courteous More people. You need more people like the two of them who represent graph Chevrolet. Good people are few and far between so please let them know what an asset to the company that they are on how great they are. You have any more questions feel free to contact me thank you and have a blessed day. More
by Rebecca Campbell/Linda Gosselin
Employees Worked With
