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Graff Chevrolet Company

Grand Prairie, TX

4.4
482 Reviews
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1405 E Main St

Grand Prairie, TX

75050

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Showing 482 reviews

October 08, 2024

No customer service at all noone wants to do their job in the service dept. More

by peacemaker124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe
October 08, 2024

Went in for an oil change and tire rotation. Noticed that my tires wasn’t rotated and the air pressure was low. This dealership used to be nice and on point with everything but not anymore. More

by SJACOB1177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malcolm Simons
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

joe rosales was rude, short and condescending in communication. graff is close, convenient and local so i wanted to give them my business but will probably avoid going there again for my buick encla More

by BBARRIENTOS
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
joe rosales
October 03, 2024

The service writers do a great job getting car in and out with service completed More

by RON@PRESTIGEAUTOBROKERS. Net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Rogers
October 02, 2024

Excellent Service . ,Our needs were adequately addressed and the service people were very professional and exhibited true concern More

by Lukester763
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

Everyone was very helpful. The staff worked hard to help make buying the truck a success. More

by LUCE_BRANDON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Paba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor
September 30, 2024

Always Pleasant people to work with and always work to give you the best deal More

by DROWLAND8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

Great service, but sometimes you have shake some tables and get stern for them to provide great customer service. More

by NJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobody
September 29, 2024

Wasn't treated like I had been so many visits before. Employee was not courteous. More

by ALANE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of these employees were there
September 26, 2024

Nathan, and all the staff were great, and helped me get the truck I wanted! More

by MIGUELSEGOVIA123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Awe
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