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Graff Chevrolet Company
Grand Prairie, TX
475 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 475 reviews
August 06, 2012
Droped off my car for body repair. When I got it backed it look brand new. Very nice people to work with and Great Customer Service. I highly recommend them. it look brand new. Very nice people to work with and Great Customer Service. I highly recommend them. More
by gnichols
Employees Worked With
Pete
August 06, 2012
Over the years I have had the need for services by a auto dealer for mechanical and auto body repairs. In all my years in Texas, I have had the best customer service at Graff Chevrolet in Grand Pairie. dealer for mechanical and auto body repairs. In all my years in Texas, I have had the best customer service at Graff Chevrolet in Grand Pairie. Texas They are prompt, efficient and most importantly courteous/respectful to your needs and wants about your auto repairs. They dont tell you what they cant do.... they let you know right up front what they can and will do to take care of your customer needs. Keep up the great work. I will always go back to Graff for any future needs with my automobile. THANK YOU VERY MUCH. More
by Eleanor Fernandez2
Employees Worked With
Pete Donaldson
July 18, 2012
The red carpet was rolled out for me! Everyone was so nice and helpful. I am now driving an awesome Tahoe! I LOVE Graff Chevrolet in Grand Prairie, TX!!! nice and helpful. I am now driving an awesome Tahoe! I LOVE Graff Chevrolet in Grand Prairie, TX!!! More
by bluecutter
Employees Worked With
Kirk, Shane
July 06, 2012
BEWARE THAT ALMOST EVERY CAR ON THEIR LOT IS HAIL DAMAGE AND THEY DON'T DISCLOSE THAT INFORMATION OVER THE PHONE. THEY GET YOU OUT THERE AND TELL YOU THEY WILL FIX IT FOR THE PRICE THEY ARE ASKING. ONCE YO AND THEY DON'T DISCLOSE THAT INFORMATION OVER THE PHONE. THEY GET YOU OUT THERE AND TELL YOU THEY WILL FIX IT FOR THE PRICE THEY ARE ASKING. ONCE YOU THINK YOU HAVE A DEAL RIGHT BEFORE YOU SIGN THE DOTTED LINE THEY TELL YOU THE PRICE IS GOING TO GO UP IF YOU WANT THE DENTS FIXED. ARE YOU SERIOUS? FIRST THEY LIE SAYING IT'S INCLUDED IN THE PRICE LISTED AND THEN AFTER THEY SEE YOU WANT THE CAR THEY PULL A BAIT AND SWITCH. ASKING FOR MORE $$$ YOU HAVE TWO OPTIONS. 1. (WHICH IS WHAT I DID) WALK AWAY OR 2. BUY A CAR WITH HAIL DAMAGE AND HOPE THEY FIX IT PROPERLY AFTER THEY CHARGE YOU EXTRA FOR SOMETHING THEY COLLECTED INSURANCE MONEY ON. KEEP IN MIND IF YOU LEAVE THEIR LOT WITH THE DENTS YOUR INSURANCE COMPANY WILL NOT EVER COVER THE AMOUNT OF THE HAIL DAMAGE IF YOU GET INTO AN ACCIDENT. YOU WILL BE OUT OF POCKET THAT EXPENSE! I JUST WANTED TO WARN FELLOW CONSUMERS OF THE DECEIT GRAFF CHEVROLET PRACTICES. STAY AWAY AND YOU WILL BE BETTER OFF! DON'T GO SEE JESSIE BECAUSE HE IS ONE OF THE ONES THAT WILL LIE TO YOUR FACE AND TRY TO ROB YOU BEHIND YOUR BACK WITH EXTRA CHARGES AFTER THE FACT. More
by rawtruth73
Employees Worked With
Jessie Garza
May 02, 2012
I recently had a need for repairs following an accident. The job was done is less time than expected and with no need for any follow up. The personnel were courteous and professional in their dealings with The job was done is less time than expected and with no need for any follow up. The personnel were courteous and professional in their dealings with me and answered all of my questions. More
by skiproark
Employees Worked With
Pete Donaldson
