Graff Chevrolet Company
Grand Prairie, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Drove the 35 minutes there with a list of 4 vehicles to see. NONE had all of the options that they had listed, and 1 of the vehicles wasn't even there. The sales man said that I could pay to have a sunroof see. NONE had all of the options that they had listed, and 1 of the vehicles wasn't even there. The sales man said that I could pay to have a sunroof installed, since the vehicles advertised as having them- didn’t. He said it was the fault of an outside company that lists vehicles on various website, as the reason that 4 listings were incorrect. The facility had a horrible odor inside, and was all around a gross experience. I would definitely not recommend. More
Bought a brand new 2022 Chevy Silverado yesterday and today at 140 miles and a few hours the check engine light comes on. Called and talked to the manager Ruben and immediately comes at me sideways. Last today at 140 miles and a few hours the check engine light comes on. Called and talked to the manager Ruben and immediately comes at me sideways. Last I checked I bought a brand new truck but apparently that doesn’t matter to this guy. Screw Graff Chevrolet! Would never recommend buying a vehicle here ever More
Typical dealership treatment here. Will try to give you as little as possible for your trade and ask you to pay 20% over value for their vehicle and then tack on another $1500 “recondi Will try to give you as little as possible for your trade and ask you to pay 20% over value for their vehicle and then tack on another $1500 “reconditioning” fee?! For a 10 year old truck?! More
Worst dealership ever! ! Offered us a price for our car drove 4.5 hours round trip just for them to offer us way less and didn’t hold up their end of the bargain!! They just ! Offered us a price for our car drove 4.5 hours round trip just for them to offer us way less and didn’t hold up their end of the bargain!! They just feed BS!! More
We’ve been customers at Graff for years, but it’s been 10 years since we purchased a vehicle. Graff was excellent, they notified us when a vehicle came in. They accommodated our schedules for test drives. Th years since we purchased a vehicle. Graff was excellent, they notified us when a vehicle came in. They accommodated our schedules for test drives. The entire sales team-Carlos, Francis, and Reuben, were awesome. And Phillip in finance got us a smoking rate. Graff got us in the truck we wanted and that fit our budget. Great experience! Would recommend! More
Agreed to price of new car via text. Drove there round trip an hour to value trade and then after agreeing to trade they then tried to add another markup fee. Totally unprofessional and false advertising trip an hour to value trade and then after agreeing to trade they then tried to add another markup fee. Totally unprofessional and false advertising. This place is xxxx and a dump. Can see why it appears to be going out of business. More