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Graff Chevrolet Company

Grand Prairie, TX

4.4
480 Reviews
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1405 E Main St

Grand Prairie, TX

75050

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Showing 480 reviews

December 04, 2022

Drove the 35 minutes there with a list of 4 vehicles to see. NONE had all of the options that they had listed, and 1 of the vehicles wasn't even there. The sales man said that I could pay to have a sunroof More

by None
Recommend Dealer
No
Employees Worked With
N/A
November 09, 2022

Patient! Answered all our questions and worked with us tirelessly to come to an agreement on our 2023 Equinox. More

by deanna_smith1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelby
June 25, 2022

Bought a brand new 2022 Chevy Silverado yesterday and today at 140 miles and a few hours the check engine light comes on. Called and talked to the manager Ruben and immediately comes at me sideways. Last More

by walterskorn
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruben
May 25, 2022

I had to wait until the following day to make an appointment to view the view. It was gone the very next morning. More

by knotthrilled22
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Abraham
April 20, 2022

Typical dealership treatment here. Will try to give you as little as possible for your trade and ask you to pay 20% over value for their vehicle and then tack on another $1500 “recondi More

by Papabearr81
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos Romero
March 21, 2022

Worst dealership ever! ! Offered us a price for our car drove 4.5 hours round trip just for them to offer us way less and didn’t hold up their end of the bargain!! They just More

by Derick
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
NA
March 19, 2022

Quoted price for my daughter's vehicle sight unseen, (pics sent) get there, now it's 3000 less. More

by Jacee
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Frances and the Manager
March 16, 2022

We’ve been customers at Graff for years, but it’s been 10 years since we purchased a vehicle. Graff was excellent, they notified us when a vehicle came in. They accommodated our schedules for test drives. Th More

by j strick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis, Carlos M, Reuben, Phillip
October 06, 2021

Agreed to price of new car via text. Drove there round trip an hour to value trade and then after agreeing to trade they then tried to add another markup fee. Totally unprofessional and false advertising More

by briggsbriner
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gage Hatt
August 09, 2021

Worst experience ever. Tried to rip me off with a bogus reconditioning fee of $3000 on a car with 4K miles. Never do business here. More

by DisappointedGuy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
na
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