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Graff Chevrolet Company
Grand Prairie, TX
481 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 481 reviews
August 01, 2024
I went to Graff looking for a Chevy truck, we are met by Adrian Tate, form the stars at the dealership, negotiating back and forth, Mr. Adrian never makes us feel pressure, he never uses the sales tactics t Adrian Tate, form the stars at the dealership, negotiating back and forth, Mr. Adrian never makes us feel pressure, he never uses the sales tactics that other used. He always keeps in touch with us on the deal that we wanted. He was there from start to finish. At the end we have felt we have a good deal and drove away with Chevy Silverado 1500. This was a great experience, we have purchased a vehicle over the years, never seen a professional, no tricks, no pressure transactions. My family has found us a new car dealership. More
by PHILIP_PREJUSA
Employees Worked With
August 01, 2024
Your oil change price has stayed about the same but does not include tire rotation as it used to. not include tire rotation as it used to. More
by GBELZX
Verified CustomerEmployees Worked With
August 01, 2024
They worked hard to make me feel comfortable with a new truck purchase. Greatly appreciated! truck purchase. Greatly appreciated! More
by BLAKEBIRDEWELL
July 31, 2024
Great communication, tried to stick with our budget as best as possible. Gave us a great opportunity! best as possible. Gave us a great opportunity! More
by RILEYBB19
July 31, 2024
Our experience was beyond expectations. Nathan Awe is a fantastic salesman. He answered all our questions and we made a great deal with our trade. He even drove our new 2024 Chevy Silver Nathan Awe is a fantastic salesman. He answered all our questions and we made a great deal with our trade. He even drove our new 2024 Chevy Silverado 1500 High Country to our home which is over 160 miles away. The folks at Graff Chevrolet definitely earned our business. More
by BOBBYGAIL
Employees Worked With
Nathan Awe
July 30, 2024
I clearly requested and was also quoted for a full synthetic Mobile 1 oil change. I waited in house and was never communicated too that they decided to use a completely different oil then discussed an synthetic Mobile 1 oil change. I waited in house and was never communicated too that they decided to use a completely different oil then discussed and was very upset about it. Poor communication and will not be returning. More
by ROCCODIMARSICO1
Employees Worked With
NA
July 05, 2024
Was a nice and quick process with no pressure. Will visit again. Enjoyed my purchase. Will visit again. Enjoyed my purchase. More
by J.JENKINSON2
Employees Worked With
July 01, 2024
Stephanie was very knowledgeable and attentive. We had not planned to purchase a truck that day however Stephanie found incentives we were not aware of and this tipped the scale for us to go ahead We had not planned to purchase a truck that day however Stephanie found incentives we were not aware of and this tipped the scale for us to go ahead and purchase the truck over 1000 miles from home. Thank you very much! More
by Mike Vetter
Employees Worked With
Stephanie Muniz , Albert Moreno and the manager was great as well, I do not remember his name
July 01, 2024
Very good Word. I will take my car to Your place again. Thank you for Your generosity. I will take my car to Your place again. Thank you for Your generosity. More
by CVILLALOBOS41
Employees Worked With
June 28, 2024
THIS DEALERSHIP CAN IMPROVE ON KEEPING ITS WORD AND PROMISE. IF YOU ARE GOING TO PAY A REFERREL FEE PAY THE FEE DONT CHEAT THE CUSTOMER SALES DEPT DIDNT DO RIGHT POOR DEPT. JUST KEEP YOUR PLEASE PROMISE. IF YOU ARE GOING TO PAY A REFERREL FEE PAY THE FEE DONT CHEAT THE CUSTOMER SALES DEPT DIDNT DO RIGHT POOR DEPT. JUST KEEP YOUR PLEASE More
by YELLOW6
