Gowanda Ford

They get me in on schedule, check for recalls and let me know what has to be done and when. Shop and waiting area always clean and staff pleasant. know what has to be done and when. Shop and waiting area always clean and staff pleasant. More

Worst Dealer service I have ever experienced. Did not fix my brake issue after 3 visits & instead of trying to find a solution the General Manager started yelling at me over the phone. Would not Did not fix my brake issue after 3 visits & instead of trying to find a solution the General Manager started yelling at me over the phone. Would not use this Dealer for anything as they do NOT care about Customers. More

This Dealership and Management Staff do NOT CARE about taking care of their Customers. Had a Major service problem and after multiple returns to try and solve all got was Managers yelling at me and NO att taking care of their Customers. Had a Major service problem and after multiple returns to try and solve all got was Managers yelling at me and NO attempt to fix the issue. I would NEVER return for Service, or consider buying a new vehicle from the Facility. Worse example of Customer service I have ever experienced at a Ford Dealership. More

Service is always exceptional - would highly recommend for reliable service - nice to have a dealership close by that will service all makes of vehicles for reliable service - nice to have a dealership close by that will service all makes of vehicles More

quick friendly service, this is my go-to place for any service. I highly recommend them. service. I highly recommend them. More

Everybody was friendly and more than helpful . Pricing was surprisingly low and the service was great. Pricing was surprisingly low and the service was great. More

Friendly customer oriented and in a rural setting lends itself to a more personal feeling itself to a more personal feeling More

I need to do a review a review to have wiper blades installed? really? yup installed? really? yup More

Prompt and courteous service. Service was completed quickly an d I was notified as soon as it was finished. Service manager is always friendly and pleasant to deal with. quickly an d I was notified as soon as it was finished. Service manager is always friendly and pleasant to deal with. More

From sales staff to service experts, this dealership does it all with expertise and customer-centered attention to detail. Whatever the problem is, they know how to fix it. For my money, they are the best! it all with expertise and customer-centered attention to detail. Whatever the problem is, they know how to fix it. For my money, they are the best! More