432 Reviews of Goudy Honda - Service Center
They were very helpful to us-JUST LIKE THE COMMERCIAL. They were very helpful to us-JUST LIKE THE COMMERCIAL. The tech found a nasty(dangerous)tear on the rear tire of our CR-V and the replacement won't b They were very helpful to us-JUST LIKE THE COMMERCIAL. The tech found a nasty(dangerous)tear on the rear tire of our CR-V and the replacement won't be available til next week. But, being helpful, the service manager didn't stop till he found a solution to replace the broken tire. So 30minutes after, we left with a shiny new tire. Thanks Honda Goudy! More
Beware the service department of this dealer. I took my 2003 Cr/V to them with an A/C problem, believing it to be a warranty issue. They held the car for a day, implied they took apart the A/C Unit and di 2003 Cr/V to them with an A/C problem, believing it to be a warranty issue. They held the car for a day, implied they took apart the A/C Unit and diagnosed a "internal A/C system failure caused by compressor failure, seizing with debris contamination" costing $3000 to fix. I complained as a warranty issue; they offered a 10% "good customer" discount... now cost $2700... I still believed it was a warranty issue but they wouldnt budge. I called Honda of America and they said they had to assume the dealer was correct and if they offered the 10% discount, that was about all they could do. I asked for my car back. It took another day to get the car back; I took it to my "neighorhood shop" - bad fan and freon leak. Cost $350 to fix and it has been working fine for 3 months. The trouble diagnosis from Goudy was explained as a seized compressor and broken parts, confirmed by taking the unit apart. Cost - $3000+ The actual fix was replacement of the main cooling fan, an A/C valve to and recharging the freon. Cost = $350 Those guys are either horribly incompetent or worse and I strongly suspect worse... More