Goudy Honda - Service Center

Great Customer Service The wait to be assisted was long, but the manager came to my car and asked my order in line. After several minutes I was greeted by Javier Villagomez. The wait to be assisted was long, but the manager came to my car and asked my order in line. After several minutes I was greeted by Javier Villagomez. His personality was very personable and professional. He apologized and was honest with the reason for the long wait. At the desk, he explained the process. He did not treat me like a first time customer. He explained the recommendations and told me he would call if they were needed. With a sense of humor, he told me the wait would be very long. I appreciated this connection. He gave me a realistic time. My car was ready before the estimated time. The cashier process is quick and effortless. They are very organized and professional, as well. Javier came to explain the status of my car and the reasons the recommendations were not needed. My car was returned in good condition. A word of advice, always check for the caps of your tires - one is always missing. I would recommend this center. The entire staff is always willing to help. More

Excellent Service Ivan always gives me excellent service when I bring my car into Goudy Honda. The Staff in the service center is very friendly and courteous. Ivan always gives me excellent service when I bring my car into Goudy Honda. The Staff in the service center is very friendly and courteous. More

Thanks to Daissy and crew for helping with my vehicle during my recent visit. My car is running great and I appreciate the professional and friendly assista to Daissy and crew for helping with my vehicle during my recent visit. My car is running great and I appreciate the professional and friendly assistance. More

Thank you Advisor Wilson Yu is very helpful and patience with my questions. He is polite and promise the time frame to finish the job. He give me the quote for Advisor Wilson Yu is very helpful and patience with my questions. He is polite and promise the time frame to finish the job. He give me the quote for my next service and is resonable. Overall the the place is clean and the waiting area is quiet . More

Service Thanks to Dane and YoHaan. First time here, and so far it's been good. Had car issues, and it turns out it was actually nothing. Appreciate the h Thanks to Dane and YoHaan. First time here, and so far it's been good. Had car issues, and it turns out it was actually nothing. Appreciate the honesty!!! More

Positive Service Experiences Yojan is an excellent service advisor. He went out of his way to make sure my concerns were addressed. In general, people at Goudy have been honest an Yojan is an excellent service advisor. He went out of his way to make sure my concerns were addressed. In general, people at Goudy have been honest and given me good deals. I have had positive experiences here. More

The process went extremely well. The service consultant, Daissy was very helpful. The overall process was expensive and lengthy, but she took care of everything. I went on a tuesday, The service consultant, Daissy was very helpful. The overall process was expensive and lengthy, but she took care of everything. I went on a tuesday, but the work took longer than expected. More

Friendly and Accommodating Although I came in for service late in the morning they were able to accommodate me. My car was completed in a timely manner. Javier Villagomez was ve Although I came in for service late in the morning they were able to accommodate me. My car was completed in a timely manner. Javier Villagomez was very friendly and helped me understand and set up my blue tooth. More

Javier is Excellent! Javier has a low key and thorough demeanor in dealing with customers. He goes over what will be done in great detail, but never made me feel that I w Javier has a low key and thorough demeanor in dealing with customers. He goes over what will be done in great detail, but never made me feel that I was being pushed into something I didn't need. He is a gentleman and I will always request his service. More

2014 Honda accord sedan service . My service advisor was David Richard Flynn Tess and my service technician was Joey Tony Martinez I brought in my car on April 12, 2018 for service . My service advisor was David Richard Flynn Tess and my service technician was Joey Tony Martinez I brought in my car on April 12, 2018 for service to be done just an oil change but I also intern got the automatic transmission fluid done, my brakes flushed and new fluid put in , I also got a factory warranty part replaced which was the battery Sensor . I’m very pleased to say whenever I come in whenever I bring in one of my vehicles service is superb I will always bring my vehicles to this dealership . More