434 Reviews of Goudy Honda - Service Center
Fast service Went in with a flat tire and was out of there with a brand new tire within the hour. On a Saturday which is a busy day. Went in with a flat tire and was out of there with a brand new tire within the hour. On a Saturday which is a busy day. More
Great service on a recall I brought my Odyssey in for a recall and they got me out within an hour. Very helpful, with a five year old and a one year old. I brought my Odyssey in for a recall and they got me out within an hour. Very helpful, with a five year old and a one year old. More
Confused Hi Team Honda, I am a little confused about recommending a change in cabin filter when I had changed it myself. Was it actually checked? Confused. Hi Team Honda, I am a little confused about recommending a change in cabin filter when I had changed it myself. Was it actually checked? Confused. The manager and I looked at it and agreeed that it did not need to be changed. I love Honda, however I left a little bewildered about the service. I left doubting the after purchase service; which, I was thinking of purchasing another Honda. Different options are back on the table. Please tell me why I should remain with Honda. Thank you, Rich More
Service was quick Service was outstanding! All of the service advisors were very helpful, definitely best experience I have had among all of the dealerships I have been Service was outstanding! All of the service advisors were very helpful, definitely best experience I have had among all of the dealerships I have been to. More
Yohan knows how to put the customer first! I had the pleasure of working with Yohan to fix my faulty A/C on my 2016 Honda Civic. It was repaired under warranty. It took a while to diagnose, but I had the pleasure of working with Yohan to fix my faulty A/C on my 2016 Honda Civic. It was repaired under warranty. It took a while to diagnose, but he kept me informed every step of the way how things were going. Next time I need service, I'm just going to give Yohan a call because he gets it. More
breaks didnt check drum brakes they state that it was painted and the drums were stuck.. they called me about this but still in the end they did not checked didnt check drum brakes they state that it was painted and the drums were stuck.. they called me about this but still in the end they did not checked it. More
Element! Had a great service my service adviser was Fernando and he's Great! Thank you Mr. Jim for making sure service is always 100% thank you Had a great service my service adviser was Fernando and he's Great! Thank you Mr. Jim for making sure service is always 100% thank you More
Goudy service center is the best! Goudy Honda service center has taken excellent care of my cars, past and present. I have the utmost confidence in the work done and appreciate the eff Goudy Honda service center has taken excellent care of my cars, past and present. I have the utmost confidence in the work done and appreciate the efficiency of the crew. More
Customer Service it’s not a fully satisfied one 1. Every time I take my vehicle for service , I the customer have to request a Service Advisor to explain me what was done to my vehicle & suggestions 1. Every time I take my vehicle for service , I the customer have to request a Service Advisor to explain me what was done to my vehicle & suggestions needed . 2. The Service Lane Manager ( Chastity Torres refused to honor me with 15% off for a coupon, afteri I was I told it would be accepted . Only 10% given 3. Chastity Torres , The Service Lane Manager , acted as an Service Advisor , after I requested to speak to such . 4. A part that was replaced (Engine Filter ) on my vehicle previously, was not showing on the computer , the Service Lane Manager Stated . More
Ask for Daisy as your service advisor! Daisy was not only helpful, but knowledgeable in terms of mechanics. I asked simple questions that I knew, but wanted clarification and she answered t Daisy was not only helpful, but knowledgeable in terms of mechanics. I asked simple questions that I knew, but wanted clarification and she answered them with ease. I did not meet the mechanic that worked on my car, but I have no problems so far. Ask for Daisy and you're in good hands! *Sorry if this review makes you work more, hopefully Goudy compensates you for your hard work More