Goudy Honda - Service Center

Yohan Chen is the best. since I know him, I trust him in the way of explaining in detail. he always gives any report about what is happening to my car, and he also gives some since I know him, I trust him in the way of explaining in detail. he always gives any report about what is happening to my car, and he also gives some suggestion to solve the problem about my car for me. he is an expert in his field that makes me feel satisfy. Good job, Yohan. keep doing it. More

Price did not reflect on quality of service Miscommunication on pricing, did not honor any discount/ coupon. Lack of customer service with phone operator as well. Called 5 times and was never tr Miscommunication on pricing, did not honor any discount/ coupon. Lack of customer service with phone operator as well. Called 5 times and was never transferred. Attendant did not walk to my car, as previous experiences. More

Quick I was easily attended by Javier, had the car serviced and i waited at the lounge. I was surprised he personally went to the lounge to tell me the car I was easily attended by Javier, had the car serviced and i waited at the lounge. I was surprised he personally went to the lounge to tell me the car was already done and it was not a long wait. Fast service! More

Good Service The customer service is great and your car is ready in about an hour which is crazy fast! However, it's a bit pricey for an oil change.. but I feel mo The customer service is great and your car is ready in about an hour which is crazy fast! However, it's a bit pricey for an oil change.. but I feel more confident bringing the car in to the dealership rather than going to another spot for service. More

Friendly and prompt service. I like courteous and joyful greetings from the staff; recommendation and review before and after the service, as well as calling me on my phone when t I like courteous and joyful greetings from the staff; recommendation and review before and after the service, as well as calling me on my phone when the car is ready. I am pleased with the service and willing to pay more for the expertise and the quaility of labor and parts. It would be nice if you could provide a free quick rince of the car at the end of service. More

Great kob It was great helped me out good and explained everything very good and helped me out with some discount having a little bit of money problems It was great helped me out good and explained everything very good and helped me out with some discount having a little bit of money problems More

Oil change My representative kept me informed about the service on my car. He was professional and kind. He went the extra mile for me. Thank you My representative kept me informed about the service on my car. He was professional and kind. He went the extra mile for me. Thank you More

Service was friendly, some small issues. The dealership did have friendly service and rather timely assistance given the size of the dealership and the amount of traffic coming in during the The dealership did have friendly service and rather timely assistance given the size of the dealership and the amount of traffic coming in during the morning. The gripe I had was after the oil change, the service light wasn't reset to reflect 100 percent oil life. Additionally, a car wash was requested twice and it still was not done after picking up the car. More

Goudy Honda Great customer service and finish repair before timeframe. I would recommend goudy Honda to family members and friends. Free coffee to go with your wa Great customer service and finish repair before timeframe. I would recommend goudy Honda to family members and friends. Free coffee to go with your waiting area. More

Great neighborhood dealer I brought my car over the weekend bc I received a second notice for a recall. I made an appt over the phone and it was easy. I arrived around 8am on a I brought my car over the weekend bc I received a second notice for a recall. I made an appt over the phone and it was easy. I arrived around 8am on a Saturday and the service line was out on the street. Luckily it's off Electric and not blocking Main St. I did wait a while but Ryan was apologetic and helpful. I left my car and it was ready by 10:30am. Overall, I had a good experience and would definitely consider this Honda dealer for any future dealer needs. More