427 Reviews of Goudy Honda - Service Center
Great service Good service, service advisor listened and elaborated on questions I had about my car. And informed me of any recommendations and status throughout se Good service, service advisor listened and elaborated on questions I had about my car. And informed me of any recommendations and status throughout service of my car. More
Fast & convenient location to drop off car to service It only took 30 mins to finish oil change service & they called right away to inform ready to pickup. Drop off location is spacious & safe. It only took 30 mins to finish oil change service & they called right away to inform ready to pickup. Drop off location is spacious & safe. More
Fast service 👍🏼 I love the fast service . Wait time was minimal. Very efficient and courteous .Staff are very friendly and helpful .Would definitely recommend friends I love the fast service . Wait time was minimal. Very efficient and courteous .Staff are very friendly and helpful .Would definitely recommend friends and family.👍🏼 More
VERY professional and pleasant. I lived up in Santa Rosa before moving to S.Pasadena. I was fortunate to have a GREAT HUNDA service their as well. Daissey (?) and the 2 shuttle dri I lived up in Santa Rosa before moving to S.Pasadena. I was fortunate to have a GREAT HUNDA service their as well. Daissey (?) and the 2 shuttle drivers,? where professionals and charming, fun people. I never met the mechanics I am sure they did their best. My car is working great, but I can't judge the quality, but I feel confident, they did a great job. More
Awesome Service I brought my car in for service and see about my check engine lights. Yohan was my service writer and dude went above and beyond. He not only called m I brought my car in for service and see about my check engine lights. Yohan was my service writer and dude went above and beyond. He not only called me to give me updates and explain what they were doing and possibly keeping my car overnight. When the repairs needed were accessed he took the extra step of contacting my extended warranty company (third party) and talked to their rep and got them to waive certain requirements (like taking it to the dealer we got it from, which is 10 miles away). So as always I applaud Goudy's service department. They go above and beyond and are very fair in pricing and working with you as far as getting the best service at an affordable price. More
Had problems with my engine and had to do some warranty work . Honda was good about repairing things but the overall communication really needs to be improved. Didn’t hear back from my service provider and found . Honda was good about repairing things but the overall communication really needs to be improved. Didn’t hear back from my service provider and found out that it was his day off. Numerous messages left went on answered and had to call three different times. They need a better system of handoffs when your service provider is off for the day. Also things weren’t covered on my problem list that they didn’t tell me about for four days until I picked up the car and I would’ve liked to of talk to them earlier. Overall the Honda care is good but the communication really needs to be improved More
Quick Service Easy to set up an appointment online. Quick service and short wait time. Advisor(s) are informative and kind. I'm always satisfied with the maintenanc Easy to set up an appointment online. Quick service and short wait time. Advisor(s) are informative and kind. I'm always satisfied with the maintenance of my Honda. More
Great overall Service Went in for my Car’s oil change and like always it’s short wait as promised, Love their service, and also their customer service, always pleasant an Went in for my Car’s oil change and like always it’s short wait as promised, Love their service, and also their customer service, always pleasant and friendly More
Honda Odessey I work at Leeway School in Alhambra, we currently have 6 Honda Odesseys that i regularly take in for service, all service has been great. I work at Leeway School in Alhambra, we currently have 6 Honda Odesseys that i regularly take in for service, all service has been great. More
Went in for oil leak from rear main seal, I saw oil stain and mechanic just cleaned it and told me he put in dye in engine to see where oil leak was from, to check in 1,000 miles, I never hear I saw oil stain and mechanic just cleaned it and told me he put in dye in engine to see where oil leak was from, to check in 1,000 miles, I never heard of oil dye for engine, have heard of Freon dye. More