Goudy Honda - Service Center

Had negative experience. Waited too long . Feel disrespected In November(may be different month) , I went to service the car with a major maintenance. I came in at 7:00 a.m. and left at 4:10 p.m. Once I rea In November(may be different month) , I went to service the car with a major maintenance. I came in at 7:00 a.m. and left at 4:10 p.m. Once I reached home I noticed that my wipers were not working. I had to return on a Monday to have them fix. I feel that at this time I should have been advised that the air conditioner needed change or the freeze liquid was low. I left feeling uncomfortable. This passed Saturday, 5/13/18 I made an appointment to have the freeze for the air conditioner filled , to get an oil change and have the air pressure check. It took 4 1/2 hours. I feel the customer service is not up to standard and it disrespects customers. . Everyone left and I was the last one. Appointments don't mean anything. I am ready to buy another car and I don't know that I want to invest on a Honda. When it is time to service the car it becomes a head ache. I have been a customer with Honda , but I don't think I want to continue. I marked a sales person name ,but not sure . Please invoice. More

Best service advisor. Ever. Rick Gudino ws my service advisor when I brought my car in yesterday. He is by far the friendliest and most thorough service advisor I have ever deal Rick Gudino ws my service advisor when I brought my car in yesterday. He is by far the friendliest and most thorough service advisor I have ever dealt with! More

SATISFIED WITH THE SERVICE RENDERED BY HONDA GOUDY. Honda Goudy staff is very courteous, friendly, helpful, respectful to customers. I will recommend relatives and friends to come here to get services Honda Goudy staff is very courteous, friendly, helpful, respectful to customers. I will recommend relatives and friends to come here to get services for their cars. Honda Goudy even has a shuttle to take customers to where customers need to go, instead of wasting time to sit in the waiting room for hours and get bored. EXCELLENT! More

Service was great! Thank you for explaining in detail what services my car needed and what it will be needing in the future. And thank you for the car wash! My car re Thank you for explaining in detail what services my car needed and what it will be needing in the future. And thank you for the car wash! My car really needed one! More

Great work My car had gotten work done by a body shop and as soon as I received it back I did the service and they noticed I was leaking washer fluid and they in My car had gotten work done by a body shop and as soon as I received it back I did the service and they noticed I was leaking washer fluid and they informed me when I got my car back from the service and I really appreciate that cause I wouldve never known if it wasn’t for the service team at Goudy honda More

Great service I’m rating 5 stars because my experience was great I had no hassle my car was done in an hour and everyone was nice I’m rating 5 stars because my experience was great I had no hassle my car was done in an hour and everyone was nice More

The best service you can get.Great service ,friendly, If you want your car fixed right and in great time go to GOUDY HONDA. Dane Ishi will make you feel like you are royalty. If you want your car fixed right and in great time go to GOUDY HONDA. Dane Ishi will make you feel like you are royalty. More

Excellent customer service I’ve been here 3x already and has always provided me an excellent customer service. Staff were very friendly and accomodating. Very clean and comfy wa I’ve been here 3x already and has always provided me an excellent customer service. Staff were very friendly and accomodating. Very clean and comfy waiting area. Highly recommended. More

Awesome but time consuming I purchased my vehicle from Goudy and received outstanding customer service. I have been back to service my vehicle for normal service a few times bu I purchased my vehicle from Goudy and received outstanding customer service. I have been back to service my vehicle for normal service a few times but this last time even with an appointment I had to wait longer than I would have expected for and oil change. I would like to think this was out of the ordinary. I'm only giving four stars and would normally give five because of the excessive wait on my last visit on 5/03/18. More

Great service No complaints in my end. The service has always been prompt and all staff members are very help full and polite thanks for the great service. No complaints in my end. The service has always been prompt and all staff members are very help full and polite thanks for the great service. More