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Goudy Honda - Service Center

Alhambra, CA

4.9
427 Reviews

427 Reviews of Goudy Honda - Service Center

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August 05, 2020

Terrible Customer Service from Front Desk Service Department : A while ago I went to pick up my car and felt like I was bothering the two ladies behind the counter. I walked in and waited awk More

by nancycsulb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't remember their names.
September 04, 2019

Great experience in service department Great experience today at Goudy Honda, Daissy Cabrera she is service consultant answerd all the questions I had on my car for its oil services. More

by Mandoe46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daissy Cabrera
August 17, 2018

Check emissions system Traveling from coast to coast is my summer pass time. Arrived from Illinois when the xx emissions system was on. Chris serviced the Vehicle on the sp More

by GforZ302
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Caro
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2018

passenger side door actuator fails 1 wk after drvr sd After dissatisfying ordeals at the Keyes In Van Nuys Service center. On Saturday at about 08:00 AM on July 28, 2018 I took my 2015 Honda CR-Z to More

by Huevosgigantes1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’d rather not mention any names
June 14, 2018

Disappointed I bought my CRV here in 2009 and the level of customer service was superior. I havent been here in a couple of years but had to go for couple of recal More

by RENEEGSAENZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I dont know and dont care!
May 29, 2018

Worst experience ever!!!!! Service department is a joke I went there for some repairs on my civic and I ended up getting scream at over the phone by Dennis a so call service adv More

by angeles.alegre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis,Alex
May 18, 2018

Appointments are useless I came in for brake change and I was outside in a flood of car waiting to be taken in. My appointment was at 7am. I did not talk to a representative u More

by spring29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Samuel
May 17, 2018

Really Excellent Service! My service advisor was really great and let me know what needed to be repaired, and what can wait until the the next service. The waiting area was nic More

by VIVMALONE2000
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yohan Chen
May 16, 2018

Easy, answered all of my questions, helped me save money! The staff is super nice and answered all my questions, even though the processing of my car maintenance takes a few minutes, its always clearly explai More

by AngelG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I unfortunately don't remember his name!
May 16, 2018

Great Service I took my Civic in for service and was promptly greated by very friendly and professional staff. Everything was explained and I received a follow up More

by KAIROSP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
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