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Goudy Honda - Service Center

Alhambra, CA

4.9
433 Reviews

433 Reviews of Goudy Honda - Service Center

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June 27, 2022

Service always quick reliable and fairly priced. Great experience with Wilson Yu. He was knowledgeable very efficient in explaining all of the repairs. He even helped with rental when our car wouldn More

by Suziqmorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chiwing "Wilson" Yu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Goudy Honda responded

Hi there Suziqmorris Thank you so much for your trust and business with us here at Goudy Honda! I am so pleased to here that you had a wonderful experience with Wilson Yu. Customer service is something we take pride in. We certainly look forward to helping you in the near future. Happy motoring from all of here at Goudy Honda's Service Department!! Warm Regards, Yvette Gomez Customer Relations Representative (626) 300-4217 Mon - Fri 8:30am - 5pm Goudy Honda

June 25, 2022

Very good service advisors…. will take my car again….very detailed and really looks after your car More

by Tll7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sader Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Goudy Honda responded

Hi Tll7 Thank you so much for that review! We most definitely appreciate it. I am so glad you had a wonderful experience with Sader over at our Service Department. We look forward to seeing you again. Happy motoring from all of us here at Goudy Honda Warm Regards, Yvette Gomez Customer Relations Representative (626) 300-4217 Mon - Fri 8:30am - 5pm Goudy Honda

June 23, 2022

The gentleman who helped me was super helpful. Got me in and out in less than 45 minutes. Really appreciate it. More

by abedi99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Caro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dane Ishii
Jun 23, 2022 -

Goudy Honda responded

Hi there abedi99 Thank you so much for your quick review of our Service Department and some of our amazing Team members who helped you in the process. Customer service is something we take pride in and is our highest importance here at Goudy Honda. We look forward to the next time we can help service you. Wishing you a wonderful Thursday! Happy motoring from the whole crew here at the Service Department and Dealership! Warm Regards, Yvette Gomez Customer Relations Representative (626) 300-4217 Mon - Fri 8:30am - 5pm Goudy Honda

June 19, 2022

when I bring my 2018 Honda Accord to Minh Ngo 6/10/22 at Goudy Honda, he took care of me right away less than 45 minutes. I told him that my care broke down at work and he changed the new battery for me ri More

by michellebock67
Customer Service
Recommend Dealer
Yes
Employees Worked With
Minh Ngo
Jun 20, 2022 -

Goudy Honda responded

Hi michellebock67 Thank you so much for your review on Minh, I am sure he appreciates it as do we here at Goudy Honda! Trust is something we build with our customers over time and so I am beyond happy to hear you were treated so well and were happy with any and all services from our Service Advisor Minh. I hope that we continue to earn your trust so that we may have the pleasure of servicing you again in the near future. Happy motoring from me, Minh and the whole crew here at the Service Department/Dealership. Warm Regards, Yvette Gomez Customer Relations Representative (626) 300-4217 Mon - Fri 8:30am - 5pm Goudy Honda

Jun 20, 2022 -

michellebock67 responded

Hi Yvette, beside Minh, I would also like to let you know Daniel Tieu was very helpful. I was at Goudy Hinda every other week during the month of April and May regarding the tires in the front. So I spoke with Jim the Manager and he has Daniel taken care of me right away. I am so happy with Daniel service also Jim. 5 starts service. That is why I drive all the way to Alhambra to have my car taken care of instead of going to Honda at Pasadena and Monrovia. Again thank you so much for the excellent service team. Michelle Bock

Jun 20, 2022 -

Goudy Honda responded

michellebock67 Thank you so much for your full review not only on Minh but of some of our extended team here at the Service Department. I will definitely let them know what a marvelous job they are doing out there. No matter who helps you out, you can rest assure you will be taken care of with the same kindness. Thank you again Michelle! Warm Regards, Yvette Gomez Customer Relations Representative (626) 300-4217 Mon - Fri 8:30am - 5pm Goudy Honda

June 16, 2022

Dane was a pleasure to work with. His professionalism, courteousness, knowledgeable, friendly and kindness gave me an extreme sense of trust. Thank you Bruce More

by bruce_warrensford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Ishii
Jun 16, 2022 -

Goudy Honda responded

Hi bruce_warrensford I absolutely love to hear when our customers have had a wonderful experience with our Service Writers here at Goudy Honda! Thank you for your business, we appreciate you. We look forward to when we can help you out next visit. I will let Dane know he is doing a great job out there taking care of our customers. Thank you for giving a few minuets of your time to give a quick review. Happy motoring from all of us here at Goudy Honda! Warm Regards, Yvette Gomez Customer Relations Representative (626) 300-4217 Mon - Fri 8:30am - 5pm Goudy Honda

June 13, 2022

I always have a great experience at Goudy Honda. Andre in the service department was extremely nice and explained to me what needed to be done to my Honda Accord More

by cm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Asheghian
Jun 14, 2022 -

Goudy Honda responded

Hi cm It is always nice seeing reviews from our Service Department and Staff. I am so happy you had a wonderful customer experience with Andre during your visit with us here at Goudy. We look forward to the next time we get to service you. Warm Regards, Yvette Gomez Customer Relations Representative (626) 300-4217 Mon - Fri 8:30am - 5pm Goudy Honda

June 03, 2022

Overall, it was a good experience when I arrived. When I returned, there were people around but no one could help me. The guy with the white shirt (i believe he was the manager) was the only that o More

by Fernah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Ishii
Jun 04, 2022 -

Goudy Honda responded

Hi there Fernah Thank you for taking the time to review us it definitely lets us know what I can have our team work on even during rush hours of operation. I do apologize that they did not attend to you quicker however busy they might have been. We should always check in with our customers and at least let them know we will be right with them, so I do apologize for that. I am happy to hear one of our managers stepped in to assist. I'm glad to hear other than the initial wait at the drive you had a good experience. Please let me know if there is anything I can assist with in the near future, I'd be delighted to help. Warm Regards, Yvette Gomez Customer Relations Representative (626) 300-4217 Mon - Fri 8:30am - 5pm Goudy Honda

May 27, 2022

Im very satisfied with the service and I appreciate the time that Yvette took to call me and asked me about the service from Goudy Honda dealer. More

by Isaac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sader Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Goudy Honda responded

Hi Isaac Thank you so much for your review! We definitely appreciate it and you as a loyal customer. How we attend to our customers from start to finish is super important to me and all of us here at Goudy Honda. We look forward to servicing you in the near future. Please feel free to reach out to me in the future if you ever need anything okay. Wishing you a wonderful Memorial weekend. Happy motoring from all of us here at Goudy Honda! Warm Regards, Yvette Gomez Customer Relations Representative Goudy Honda

May 22, 2022

The car was done on time. Service agent was great. Would to go and buy a Honda there. More

by Bulldogs197990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Sellheim , Dane Ishii
May 24, 2022 -

Goudy Honda responded

Hi Bulldogs197990 I am so glad your experience over at our service center was wonderful. We look forward to servicing your Honda in the near future. We do thank you for your business as a loyal customer and for taking a few minuets out of your day to give us a quick review. Please let me know if there is anything you need help with in the future regarding maintenance or purchase. Happy motoring from all of us here at Goudy Honda! Warm Regards, Yvette Gomez Customer Relations Representative Goudy Honda

May 20, 2022

Fast and great service ! ! Very good good good good good good good good good good More

by aw_nim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Tieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Goudy Honda responded

Hi aw_nim Thank you so much for your review! I'm glad you had a wonderful experience with us. We look forward to having you as a long time customer. Happy motoring from all of us at Goudy Honda! Warm Regards, Yvette Gomez Customer Relations Representative Goudy Honda

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