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Goudy Honda - Service Center

Alhambra, CA

4.9
427 Reviews
Call Service Center (626) 576-1114

427 Reviews of Goudy Honda - Service Center

Sort by
June 03, 2022

Overall, it was a good experience when I arrived. When I returned, there were people around but no one could help me. The guy with the white shirt (i believe he was the manager) was the only that o More

by Fernah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Ishii
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Jun 04, 2022 -

Goudy Honda responded

Hi there Fernah Thank you for taking the time to review us it definitely lets us know what I can have our team work on even during rush hours of operation. I do apologize that they did not attend to you quicker however busy they might have been. We should always check in with our customers and at least let them know we will be right with them, so I do apologize for that. I am happy to hear one of our managers stepped in to assist. I'm glad to hear other than the initial wait at the drive you had a good experience. Please let me know if there is anything I can assist with in the near future, I'd be delighted to help. Warm Regards, Yvette Gomez Customer Relations Representative (626) 300-4217 Mon - Fri 8:30am - 5pm Goudy Honda

May 27, 2022

Im very satisfied with the service and I appreciate the time that Yvette took to call me and asked me about the service from Goudy Honda dealer. More

by Isaac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sader Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2022 -

Goudy Honda responded

Hi Isaac Thank you so much for your review! We definitely appreciate it and you as a loyal customer. How we attend to our customers from start to finish is super important to me and all of us here at Goudy Honda. We look forward to servicing you in the near future. Please feel free to reach out to me in the future if you ever need anything okay. Wishing you a wonderful Memorial weekend. Happy motoring from all of us here at Goudy Honda! Warm Regards, Yvette Gomez Customer Relations Representative Goudy Honda

May 22, 2022

The car was done on time. Service agent was great. Would to go and buy a Honda there. More

by Bulldogs197990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Sellheim , Dane Ishii
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May 24, 2022 -

Goudy Honda responded

Hi Bulldogs197990 I am so glad your experience over at our service center was wonderful. We look forward to servicing your Honda in the near future. We do thank you for your business as a loyal customer and for taking a few minuets out of your day to give us a quick review. Please let me know if there is anything you need help with in the future regarding maintenance or purchase. Happy motoring from all of us here at Goudy Honda! Warm Regards, Yvette Gomez Customer Relations Representative Goudy Honda

May 20, 2022

Fast and great service ! ! Very good good good good good good good good good good More

by aw_nim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Tieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2022 -

Goudy Honda responded

Hi aw_nim Thank you so much for your review! I'm glad you had a wonderful experience with us. We look forward to having you as a long time customer. Happy motoring from all of us at Goudy Honda! Warm Regards, Yvette Gomez Customer Relations Representative Goudy Honda

May 19, 2022

Excellent customer service. Dane was thorough in explaining what needed to be done with my car. Called me with updates and when the job was done. Everyone I came in contact with More

by Eshimamoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Ishii
Report | Print
May 20, 2022 -

Goudy Honda responded

Hi Eshimamoto Thank you for taking a few minuets out of your day to give us a quick review. We appreciate your business and look forward to servicing you in the near future with all your HONDA needs. I'm glad you had a wonderful experience with Dane! Customer service is our number 1 priority. Happy motoring from all of here at Goudy Honda! Warm Regards, Yvette Gomez Customer Relations Representative Goudy Honda

May 05, 2022

Very personable and flexible wurh the customers snd their schedules. Also, waiting room very nice and comfortable to watch tv or to do work. More

by Ostrander802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Minh Ngo
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May 05, 2022 -

Goudy Honda responded

Hi there Ostrander802 ! Thank you for your review! We look forward to seeing you again over at our Service Department. Our customers are always our first priority while servicing your vehicle with us and so I'm pleased to hear you had a great experience with Minh! Please let us know how we can help again in the near future. Happy motoring from all of us here at Goudy Honda! Warm Regards, Yvette Gomez Customer Relations Representative Goudy Honda

April 28, 2022

Superb service from Kate and Goudy Honda staffs. Buying certified Honda hear. Definite Recommend hear More

by big
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Sasomsup
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2022 -

Goudy Honda responded

Hey big! We appreciate your kind words. We look forward to servicing you in the near future. I'm glad Kate took good care of you. Thank you for choosing Goudy Honda. Warm Regards, Yvette Gomez Customer Relations Representative Goudy Honda

April 27, 2022

Amazing service and all the staff was very friendly, Wilson was sa big help and got my car fixed quick More

by Francotommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chiwing "Wilson" Yu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2022 -

Goudy Honda responded

Hi Francotommy ! Nothing makes me happier than to hear when our customers have a positive experience no matter what department they are here to see. We appreciate you as a loyal customer and look forward to assisting you with all your Honda needs. Warm Regards, Yvette Gomez Customer Relations Representative Goudy Honda

April 22, 2022

Excellent service. Fixed my car as a schedule. Great service adviser Daniel Tiu. Im def satisfied. More

by Nickolas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Tieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2022 -

Goudy Honda responded

Hello Nickolas, Thank you for taking the time to give us a quick review, we definitely appreciate it as well as your business and earned trust. We look forward to servicing you in the near future. Happy motoring from Goudy Honda. Warm Regards, Yvette Gomez Customer Relations Representative Goudy Honda

April 20, 2022

The best Honda dealership in san gabriel valley and good service for all your car needs. Keep it up and very clean environment More

by vquinio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Tieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2022 -

Goudy Honda responded

Hi vquinio, Thank you so much for your kind words and taking a few minutes out of your day to give us a review! We appreciate you as a loyal customer and look forward to helping you with all your Honda needs. Happy motoring from Goudy Honda & our amazing Service Center Team! Sincerely, Yvette Gomez Customer Relations Representative Goudy Honda

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