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426 Reviews of Goudy Honda - Service Center
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November 16, 2024
An amazing experience for a warranty repair. Taking over 2 years of waiting for parts availability due to the large number of vehicles involved (over 15 million units) I thought I'd been forgott Taking over 2 years of waiting for parts availability due to the large number of vehicles involved (over 15 million units) I thought I'd been forgotten. But once the mailer arrived, I called Goudy, and they set me up for a 2 business day later appointment. While there, another warranty item came up and could be serviced the same day. The waiting area is clean, safe, and easy to work in, with free WiFi, complimentary beverages and accessible restrooms nearby. The service manager kept me updated on their progress, and service was completed ahead of schedule, and all covered by warranty even after 5 years. Everyone was warm and welcoming, and this was definitely a best of industry experience. More
by jhlui1
October 08, 2024
Very Friendly, informative, thorough, clean, knowledgeable, efficient, welcoming, helpful, honest, easy to reach, neat, and offer ride when vehicle will stay for extended period. knowledgeable, efficient, welcoming, helpful, honest, easy to reach, neat, and offer ride when vehicle will stay for extended period. More
by cathylavin
Employees Worked With
Elmo Orellana
September 28, 2024
Very experienced staff and the best technicians around! I've been to other dealers that don't even come close! I've been to other dealers that don't even come close! More
by c.caro
Employees Worked With
September 14, 2024
Wilson Yu was terrific - knowledgeable, efficient and helpful. I'll ask for his help always. helpful. I'll ask for his help always. More
by buckley2735
Employees Worked With
September 12, 2024
I received, unfortunately very unprofessional customer service when I called them numerous amount of times waiting for callbacks that never happened and finally speaking to Ruth the manager after so much service when I called them numerous amount of times waiting for callbacks that never happened and finally speaking to Ruth the manager after so much frustration and wasted time she made things right and help me out tremendously. To the point where she use my case as an example for the employees. More
by Alegriamireles
Employees Worked With
Other Employees :
Ruth and Carl (salesman) outstanding professionalism
September 11, 2024
Daniel has great customer service. He got my car in and out and kept me updated thanks Daniel in Service Dept He got my car in and out and kept me updated thanks Daniel in Service Dept More
by nicholeorozco
Employees Worked With
