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Goudy Honda

Alhambra, CA

Overview
Employees
Reviews
Vehicles
4.9
1,788 Reviews
Goudy Honda is the most preferred Los Angeles Area Honda Dealer. Based in Alhambra, CA, Goudy Honda stocks a huge inventory of new Honda models, used Honda models as well as Honda Certified Used Cars. Accord, Civic, HRV, CR-V, Ridgeline, Odyssey, Passport, Pilot, Insight, also available in Trailsport Package and Hybrid version for selected models, find your dream vehicle at Goudy Honda. Goudy Honda is one of the largest volume Honda dealers in the world, with over 45 years of serving loyal customers. Goudy Honda has a highly efficient service department that is open even on Sundays. Goudy Honda offers an Express Service Center with a team of dedicated, factory trained Honda Technicians who take care of any service requirement in no time. Goudy Honda stocks all genuine Honda parts and accessories. Competitive prices, a large parts inventory as well as friendly and knowledgeable parts specialists provide the highest quality customer service. Goudy Honda Finance executives help customers secure the most suitable financing options that fit their budget. Goudy Honda takes all trade-ins, running or not. Goudy Honda is conveniently located just a short distance from the surrounding areas of Pasadena, San Gabriel, Monterey Park, Rosemead, El Monte, Cerritos, Buena Park, Monrovia, West Covina, East Pasadena, South Pasadena, East Gabriel, and more.
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1400 W Main St

Alhambra, CA

91801

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Showing 1,788 reviews

February 26, 2023

Melannie was great! Made everything easy and was super informational. Definitely taking family when they need vehicles. Was a great experience. P.S Manager was cool More

by Matt P
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tito Puente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melannie Arce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2023 -

Goudy Honda responded

Hi there Matt P Congrats on the NEW HONDA purchase!!!! It's always exciting getting a new vehicle and great customer service is what makes the purchase that much easier. We want our customers to feel like family. I hope we have earned your trust and business for many years to come. I am glad to hear Melannie took great care of you and your family while shopping with us at our dealership. Happy motoring from all of us here at Goudy Honda of Alhambra! Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm)

February 25, 2023

Service adviser was very friendly and courteous. The service was done in a very timely manner. Tha More

by ben1ale2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Samano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2023 -

Goudy Honda responded

Hi there ben1ale2 Thank you so much for taking a quick minuet to leave Omar and our Service Department a quick review of your customer experience while servicing your Honda with us here at Goudy Honda! Happy motoring from all of us here at the Service Department! Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm)

February 25, 2023

From the moment I contacted Goudy I felt like part of the family. Rock bottom prices and super responsive service from Vivian. 10 0utta 10. Definetely recommend! More

by Stacyrenee55
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Allen Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vivian Magallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2023 -

Goudy Honda responded

Hi there Stacyrenee55 We are so happy to hear that you had a great customer sales experience while shopping with us here at our dealership. I am glad Vivian took great care of you and was able to get you in the Honda you wanted at a great price! We look forward to assisting however we can down the line. Happy motoring from the whole Goudy family! Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm)

February 24, 2023

Melanie was amazing. She took the time to explain everything. Negotiations were smooth as well. Her transparent demeanor gave me trust and confidence. She was truthful an More

by Chopster54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melannie Arce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2023 -

Goudy Honda responded

Hi there Chopster54 Thank you so much for taking a few minuets out of your day to give our dealership and Melannie a quick review!! I am very pleased to hear that the experience was a pleasant one! We look forward to helping you with any and all of your Honda needs for the near future. Happy motoring from all of us here at Goudy Honda! Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm)

February 24, 2023

Everyone always nice. Jeffrey was helping me a lot to get my new car. He’s really nice. Thank you More

by Tu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Borroto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Setiabudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2023 -

Goudy Honda responded

Hi Tu Nothing pleases us more than when our customers leave happy. We have an amazing team and both Jeffrey's are a part of that. I am very happy that they were able to execute and get you in the Honda you wanted. Wishing you a wonderful and safe weekend ahead! Happy motoring from the whole Goudy Honda family. Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm)

February 22, 2023

Melannie was great. She made the process of returning a car and getting a new car so much easy. Her patience was great. She has a great attitude. Best sales person I’ve More

by rxp9656
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melannie Arce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2023 -

Goudy Honda responded

Hi there rxp9656 Thank you so much for taking a few minuets out of your day to give Melannie and the dealership a quick review. We appreciate it. Congrats on your new Honda, we hope you are enjoying it!! We look forward to the next time we might have an opportunity to assist you with any or all your Honda needs! Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm)

February 22, 2023

Great customer service. Enjoyed working with Goudy sale and service departments . The service department help us with the car working details. More

by Tom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roxy Guo
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Feb 23, 2023 -

Goudy Honda responded

Hi there Tom We are thrilled that you chose to buy a Honda and even more thrilled that you chose to purchase and service your car with us here at Goudy Honda. Congrats on your Honda purchase and happy motoring from all of us here at Goudy Honda of Alhambra. Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm)

February 22, 2023

fue una muy buena química entre henry y nuestra familia volveríamos sin dudarlo en busca de su ayuda y servicio More

by leo_chiiobm2017
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Borroto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2023 -

Goudy Honda responded

Holla leo_chiiobm2017 Gracias por tu review y felizidades en tu nuevo compra aqui en Goudy Honda! Happy motoring en parte de todo the familia Goudy Honda de Alhambra! Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm)

February 22, 2023

Terrible experience in their service department. The guy working at counter named Ivan Castro has bad attitude and so meant while talking to customer. He was impatient and rude to service client. He More

by Client
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ivan Castro
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2023 -

Goudy Honda responded

Hi there Client I wanted to take a minuet to reach out to you and apologize for any discomfort during your recent visit here at our Service Department. After speaking with the Advisor as to what customer this might be or why the customer may have been upset, he let me know that the issue was because of wait time for completion of job without a scheduled visit for a Recall. With any Recall we can not guarantee a exact time, the wait time can be anywhere from 4 hours to a whole day per Service Manager. I did see that you gave us a 1 star on price transparency, Recalls are covered under Warranty. After the invoice was reviewed, your vehicle came in at 2:02pm on the invoice, and the job was completed at 4:04pm same day, so they finished the job fairly quickly. One of our Managers here at the dealership did try to call you, they left a voicemail. You are welcome to call us back, we are always happy to listen, assist or answer any questions. We always encourage any customer to follow up with staff if there are any issues before you leave. We want all our customers to leave happy when servicing their vehicles with us. Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm)

Feb 24, 2023 -

Client responded

Felt disappointed because of his poor communication skills and bad tampers. I tried to talk with him nicely, but he gave me the response in very meant way. That’s the point.

February 21, 2023

Denny has great customer service, very friendly, very helpful, I will recommend family and friends to see Denny if they ever want to shop for a car. More

by Torres.heck300
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denny Lui
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2023 -

Goudy Honda responded

Hi there Torres.heck300 Thank you so much for taking a few minuets out of your day to give both Denny & our dealership a quick review of your overall customer sales experience. We look forward to continuing to earn your business and trust for the future. Happy motoring from all of us here at Goudy Honda of Alhambra. Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm)

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