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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
2,730 Reviews

2,730 Reviews of Gosch Ford Temecula - Service Center

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August 26, 2023

Always great experience going there never had a problem with the service well informed thank you More

by Rmcelyea55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2023 -

Gosch Ford Temecula responded

Thanks for sharing about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

August 26, 2023

Arrived and got checked in. All good and kept updated. Simple and easy. Very friendly service. More

by RAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2023 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

August 26, 2023

Scheduled to get my headliner fixed but now have to return when part is ready? More

by Carternlbc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2023 -

Gosch Ford Temecula responded

Thank you for the feedback. We will share your comments with the team. We sincerely value your business and look forward to your next visit. Jason Noble General Manager

August 26, 2023

I had the pleasure of being assisted by Kenn Olson. Was very attentive to my car needs. Very friendly and made me feel very comfortable. I couldn’t have asked for better service. I will always make my More

by lindalavoise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristy Macdonnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Toves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2023 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team, Linda. We're glad to hear Kenn delivered such a great experience! Jason Noble General Manager

August 25, 2023

Awesome group of individuals committed to top rated automobile service, as well as customer service. Ken Olson continues outdo himself by always taking the extra step to ensure I’m well taken care and More

by leopoldmurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brisa Quintero
Aug 26, 2023 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kenn and our team, and we look forward to working with you again. Jason Noble General Manager

August 25, 2023

Cashier Alysia and Service Advisor Samantha were awesome . They made being stuck at dealership better than getting a shot at the doctor’s office! More

by lashfam627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alysia the cashier
Aug 26, 2023 -

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

August 25, 2023

I want to thank Parts Expert Alysea was a joy to deal with. Her wonderful personality was so much fun to work with. More

by lashfam627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alysea Geraths
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2023 -

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

August 25, 2023

This was the great experience overall. They kept me well informed on the progress of my truck. More

by mcrumfisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2023 -

Gosch Ford Temecula responded

Thanks for sharing your thoughts about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

August 24, 2023

Very friendly and professional. Repairs were done in a timely manner. Would return there again. More

by hkoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Gosch Ford Temecula responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

August 24, 2023

WhileThe service was being performed I was given several updates. Along with the technician video.. More

by kxrowe10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Gosch Ford Temecula responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gosch Ford Temecula, we look forward to having you as a valued customer for many years to come! Jason Noble General Manager

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