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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
2,720 Reviews

2,720 Reviews of Gosch Ford Temecula - Service Center

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November 15, 2023

Kenn was great The service was great God is good all the time and how ! More

by Chuckconwayrealestate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Gosch Ford Temecula responded

It's great to hear that Kenn was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

November 14, 2023

Work finished on time as agreed. Polite and professional. Answered all my questions about service and future requirements More

by Rdelliott0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

November 14, 2023

Ken Olson is very professional. Very good at communicating and over all great customer service. 5 stars. I came in with some re call issues and he took care of me in a timely matter More

by Eskildsen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Vecchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad Kenn was able to help, and we hope to see you again! Jason Noble General Manager

November 11, 2023

Thank you for properly explaining the issue I had and making the corrective actions. I was disappointed that my truck steering wheel was greasy and the truck was so filthy, windshield was awful. You shou More

by tirguru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Vecchi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2023 -

Gosch Ford Temecula responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Rachelle Long Service Manager 951-699-1302

November 10, 2023

Great service friendly vehicle was delivered as promised. I will be back again soon with my other vehicle. More

by Ignacio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2023 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

November 08, 2023

Easy and convenient location. Staff addressed me when I walked in everyone was friendly and attentive. More

by ashley.hall.respiratory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Gosch Ford Temecula responded

Ashley, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joseph met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

November 04, 2023

Joseph was very nice and professional. He let me know that I needed new tires I explained to him that my tires aren't that old and I purchased them from Ford, he said he would follow up on More

by dmcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2023 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a positive experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

November 04, 2023

Been going to Gosch For my own Truck and the company Van ,the service is always great and Chris was so woundful to work with. More

by Dorothyspartystarters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Vecchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2023 -

Gosch Ford Temecula responded

Thank you so much for your kind words for Chris, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

November 03, 2023

Horrible service and timing. Took over a week to have someone look at it and then people went on vacation without communicating. It’s a work truck I need the truck! All in all th More

by Skywonders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cameron Foster
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2023

Kenn Olson was extremely helpful and professional. I recommend him very highly . He helped me navigate my problem very quickly and accurately. More

by Barslevensworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Gosch Ford Temecula responded

Thanks for sharing about your experience with Gosch Ford Temecula. Kenn and our team appreciate your business and hope to see you again soon! Jason Noble General Manager

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