Gosch Ford Temecula - Service Center

Excellent service department We had a problem light beyond my knoledge to find out what was the problem. Ken Olsen took charge in the service department. It was an ongoing problem We had a problem light beyond my knoledge to find out what was the problem. Ken Olsen took charge in the service department. It was an ongoing problem so it was trial and error. I understand these kind of problems and know it takes time to solve sometimes. Ken got on it and kept in touch with me on all the testing and procedures related to this code in the most professional manner. I can't say enough about cans professionalism and . Ken feels more like a friend to me then a service man at a car dealership. The communication and work done by Brian is outstanding. I bought this car from this dealership in 05 brand new. Cudos to Ken and his team, very impressive. More

Excellent, efficient, pleasant and on time Adviser Rachel Long is all you could want in a service adviser. She accommodated my need to reschedule and took care of the add on service I hit her Adviser Rachel Long is all you could want in a service adviser. She accommodated my need to reschedule and took care of the add on service I hit her with. She understood my request and advised me with understanding and knowledge. My service was completed promptly and efficiently. I needed the shuttle service from and back to the dealership and Rachel coordinated that. More

Awsome customer service The customer service is, stellar, my appointment is on time all the time. The price quoted is the price I pay. I am greeted by my name when I walk in The customer service is, stellar, my appointment is on time all the time. The price quoted is the price I pay. I am greeted by my name when I walk in the door 😀 More

Great service Wonderful service and quick.always a good experience here at Gosch Ford Temecula. My pleasure to recommend to my family, friends and co workers. I wil Wonderful service and quick.always a good experience here at Gosch Ford Temecula. My pleasure to recommend to my family, friends and co workers. I will return. More

Excellent Customer Service Always pleased with the service at Gosch Ford. Rachelle is an excellent service advisor! She is very friendly, helpful and efficient. She makes the pr Always pleased with the service at Gosch Ford. Rachelle is an excellent service advisor! She is very friendly, helpful and efficient. She makes the process of having your car serviced as easy as possible. I personally like to communicate with her via email since I too work during the day and she always responds almost immediately. She always makes me feel like a valued customer whether we are bringing a car in for just an oil change or for needed repairs. I trust the value and service provided. More

Top notch As always the team at Gosch provied excellent service, from the call for appoint, to the pick up at my home after repair completed. They are Ford fam As always the team at Gosch provied excellent service, from the call for appoint, to the pick up at my home after repair completed. They are Ford family...Excellence More

Best Customer Service I love taking my car to be serviced at Gosch Ford Temecula! I love the service I always receive from Kenn Olson. He always ensures that all my problem I love taking my car to be serviced at Gosch Ford Temecula! I love the service I always receive from Kenn Olson. He always ensures that all my problems are taken care of and provides the best customer service I have ever received! If you ever need your car looked at, I guarantee Kenn will go above and beyond to make sure his customers are not only satisfied, but truly walk away happy. More

Very Satisfied I have purchased 3 vehicles from this dealership and been a customer since 2002. I also come her for service, I would not go anywhere else. I have purchased 3 vehicles from this dealership and been a customer since 2002. I also come her for service, I would not go anywhere else. More

Just got my 7th Ford vehicle. I just purchased my 4th Ford vehicle @Gosh Ford. I have been going to this dealership since early 2009. I can’t imagine owning any other car other tha I just purchased my 4th Ford vehicle @Gosh Ford. I have been going to this dealership since early 2009. I can’t imagine owning any other car other than Ford or going anywhere else for a service. Gosh Ford has been servicing all my previous Ford vehicles since 2009. Everyone I’ve come across to whether it be in the sales & service department, they have been all very friendly and helpful. I came today to have my 2017 Explorer service & ended up leaving with a new vehicle, only because my lease was ending soon. My service guy, Ken Olsen has always been very helpful and accommodating. Very friendly and has always taken care of me when it come to fixing my vehicles issues. My sales guys today, Kyle Caballero, was very friendly and helpful. He seemed knowledgeable when I asked him about the features of my vehicle. Thank you Gosh Ford. From, -Loyal VIP Ford Owner. More

Always the best experience Rachelle is always the best! She always answers my questions, explains everything to me and just always has a smile on her face. Never a bad experien Rachelle is always the best! She always answers my questions, explains everything to me and just always has a smile on her face. Never a bad experience bringing my car in. More