Gosch Ford Temecula - Service Center

Amazing customer service. Miss Rachelle Long Amazing service consultant.miss Rachelle she is the best she listened and overviewed my Recall. You have the best customer service Miss Rachelle Long Amazing service consultant.miss Rachelle she is the best she listened and overviewed my Recall. You have the best customer service . Thank you for a great job.(great mechanic..) congratulations. Mr Fernando Rueda. More

Amazingly fast awesome service As always Rachelle was able to get me in, out of the blue, fix my car and back out lighting fast. Thanks again for such great service!!! Highly recomm As always Rachelle was able to get me in, out of the blue, fix my car and back out lighting fast. Thanks again for such great service!!! Highly recommend the multi-point inspection, great piece of mind for vehicle operational status. More

My Ford fusion was making a noise from rear of car. Once again I requested Samatha to deal with my problem, I use her when ever I come in and she did not disappoint me again. Had the problem fixed and s Once again I requested Samatha to deal with my problem, I use her when ever I come in and she did not disappoint me again. Had the problem fixed and she handled it very professional, she is awesome, thanks again Gosh Ford and Samatha, job well done!👍👍 More

Mystery Solved Over the course of the last 2 months, my car was making mysterious noises so I made an appointment with Cameron to figure it out. At my first service Over the course of the last 2 months, my car was making mysterious noises so I made an appointment with Cameron to figure it out. At my first service appointment to fix the sound, the most dominant sound was fixed. However, upon driving for an additional week, other sounds surfaced and I couldn't consistently pin-point the origin. I contacted Cameron again and he advised I bring it back in. After various test runs with a technician, my husband and Cameron himself, the sound I described could not be replicated. Just when I was about to pick up my car, the technician heard the sound, and the repair was scheduled. Over the course of the next 2 days, other sounds were identified, all through the thorough service by the foreman and technician. They could have stopped servicing the vehicle after the sound was first identified, but I appreciate the extra mile to make sure my car was in the best shape possible. More

Great service Kenn has been helping me and providing great customer service for years. The cashier Erica in parts has also always been very helpful and always has a Kenn has been helping me and providing great customer service for years. The cashier Erica in parts has also always been very helpful and always has a smile on her face. More

Very responsive, took complete care of my truck On 2 recent service appointments, Rachelle found issues with my truck, had it repaired in timely manner. I am very happy to commend her for attention On 2 recent service appointments, Rachelle found issues with my truck, had it repaired in timely manner. I am very happy to commend her for attention to detail and follow thru. More

Coins in the CD player Jason Noble's team in the service dept. went above and beyond. I had been driving around without a radio for months cause I was worried my SYNC module Jason Noble's team in the service dept. went above and beyond. I had been driving around without a radio for months cause I was worried my SYNC module had failed and I'd have to replace it. But Kenn Olson talked to me after consulting with a tech and found out that the issue may be my CD player, which had been out of commission for years due to my kids putting coins in there. After asking me if I wanted to give them a shot at removing the coins before doing anything -- that option was much less expensive than ordering a new part -- they called the next day with good news. Turns out the coins ($.89 worth!) were the issue and they were able to get the radio rocking again without having to get in a new part, which would have taken days.. SYNC system is working again too. All in all, another great experience with Gosch. (The coins are going in the kids' piggy bank.) More

Gosch is great! Kenn is a great service advisor who has helped me for about 14 years. He’s kind and very knowledgeable and has always looked out for my best interest. Kenn is a great service advisor who has helped me for about 14 years. He’s kind and very knowledgeable and has always looked out for my best interest. Thank you kenn! More

Installation of new tires. Repair of Turn Signal. I have been dealing with Kenn Olson for over the past 12 years. Kenn Olson is very helpful and knowledgeable. Always a pleasure to work with. Very sat I have been dealing with Kenn Olson for over the past 12 years. Kenn Olson is very helpful and knowledgeable. Always a pleasure to work with. Very satisfied. More

GREAT/FAST Service - THANKS!!! Was driving from San Diego to Reno on a Thursday morning after having recently had the 40,000 mile service performed at Mossy Ford in San Diego. Abou Was driving from San Diego to Reno on a Thursday morning after having recently had the 40,000 mile service performed at Mossy Ford in San Diego. About 1/2 an hour south of Temecula, the message "Oil Change Required" appeared on the screen on the instrument panel. Suspected that Mossy had not reset the Oil Change indicator, but could not take the chance that there wasn't something amiss, so stopped at Gosch. They took the car in (Samantha Service Attendant), checked it out, reset the Oil Change indicator, topped of the oil (it was 1/2 a quart low), and I was on my way (no charge) in less than an hour. AWESOME service - MANY THANKS!!! More