Gosch Ford Temecula - Service Center

Good Customer Service Been to the dealership a few times now for service related issues and Samantha has always been so nice and helpful. Very professional & I'm always ha Been to the dealership a few times now for service related issues and Samantha has always been so nice and helpful. Very professional & I'm always happy to do business with her. More

parts great customer support Erica Is great always smiling and cheerful a great help! Very knowledgeable and is a Ford fan something I value in these days where it seems a lot of Erica Is great always smiling and cheerful a great help! Very knowledgeable and is a Ford fan something I value in these days where it seems a lot of dealer are dealer jumpers. Informative with just the right touch. Keith More

Service Staff are Great. Kenn Olson is made for customer service. He knows how to take care of his customers and it shows. He's always kind, courteous, and patient when chec Kenn Olson is made for customer service. He knows how to take care of his customers and it shows. He's always kind, courteous, and patient when checking you in. Hopefully the dealership appreciates how he represents the service department. I will keep coming to Gosch just because of this guy. I feel appreciated at Gosch service department. More

Great Service It was time for the first service on my 2018 F-150. I came in with no appointment and was worried I wouldn’t be able to get in. After being greeted i It was time for the first service on my 2018 F-150. I came in with no appointment and was worried I wouldn’t be able to get in. After being greeted in the service drive I was told to see Nick. Nick got me right in explained the process to me and told me to expect about 90 minutes for the first service including a car wash. 88 minutes later I had my truck and was down the road. I had a 5 Star experience and would recommend to everyone to use Gosch Ford in Temecula More

I ALWAYS REQUEST SERVICE REP RACHELLE LONG, THIS IS WHY. RACHELLE LONG SAID THAT SHE WAS GOING TO BILL THE EXTENDED WARRANTY COMPANY/INSURANCE CO ON MY BEHALF. $2065.38 WAS PAID BY THE WARRANTY WHICH COVERED RACHELLE LONG SAID THAT SHE WAS GOING TO BILL THE EXTENDED WARRANTY COMPANY/INSURANCE CO ON MY BEHALF. $2065.38 WAS PAID BY THE WARRANTY WHICH COVERED THE REPLACEMENT OF THE FRONT LOWER CONTROL ARMS, STRUTS AND BEARINGS, SHOCK ABSORBER AND 5 DAYS OF A RENTAL VEHICLE. IF RACHELLE HAD NOT GONE TO THAT EXTRA EFFORT, THIS PAYMENT WOULD HAVE HAD TO COME OUT OF MY POCKET. SHE ALWAYS MAKES AN EFFORT TO SEE WHAT IS THE FAIREST AND MOST PROFESSIONAL WAY TO DEAL WITH THE SAFETY OF MY VEHICLE More

Oil Change Kenn Olson was so helpful today. He even went a step above and got our car washed. What a great service rep you have! We will be back! Kenn Olson was so helpful today. He even went a step above and got our car washed. What a great service rep you have! We will be back! More

Excellant service I came into the parts department, i was greeted by erica. She was so polite friendly and enjoyable, very happy with my visit! Thank you erica . I came into the parts department, i was greeted by erica. She was so polite friendly and enjoyable, very happy with my visit! Thank you erica . More

Ken has been Awesome! He is very aggressive in making sure the customer is satisfied with the work. He is very trustworthy and honest. He understands that if my wife’s Pony GT isn’t in perfect shape tha sure the customer is satisfied with the work. He is very trustworthy and honest. He understands that if my wife’s Pony GT isn’t in perfect shape that I would get in trouble : ). Thanks again Ken for the great service. Top notch!!! More

Always a positive experience at Gosch Ford Temecula In for service and a Navigation issue. Rachel as always did her best to get us in and because of the amount of time to check out our navigation system In for service and a Navigation issue. Rachel as always did her best to get us in and because of the amount of time to check out our navigation system our Warranty provided a rental until everything was completed. More

Check engine light was illuminated Rachelle Long, our service advisor, kept us informed on the diagnosis of our problem, with information on the repair in progress, and on delivery afte Rachelle Long, our service advisor, kept us informed on the diagnosis of our problem, with information on the repair in progress, and on delivery after the repair. Very informative and professional. Thank you to Rachelle and the techs behind the scene. More