Gosch Ford Temecula - Service Center

The customer service experience was first class. Communication with my service advisor (Cameron Foster) and with the vehicle pick up and drop off team was always timely, complete and reliable, suppo Communication with my service advisor (Cameron Foster) and with the vehicle pick up and drop off team was always timely, complete and reliable, supported by the efficient use of computer apps, video and texts. Feedback re future maintenance needs was helpful. More

Car came back absolutely filthy with water stains on the hood, asked the dealer to check on the cars paint protection i paid for to ford, they didn’t do it and didn’t say anything just left car way dirtier hood, asked the dealer to check on the cars paint protection i paid for to ford, they didn’t do it and didn’t say anything just left car way dirtier than it was when dropped off…not happy about this what so ever.. other service work was done missed some recalls and didn’t tell us when or if to bring it back to do it, when we picked it up it took 30+ min to get the car out of the back after we had checked out and gotten paperwork. More

Dealership was fantastic. Kenn did a great job and was on top of it and relayed all Of my information in real time on what was being done Kenn did a great job and was on top of it and relayed all Of my information in real time on what was being done More

I don’t think he listens to the customer when I left my truck for inspections of the ford notice that I received (22M03). I told him the front and side mirrors were fussy. I also mentioned that the rear ca truck for inspections of the ford notice that I received (22M03). I told him the front and side mirrors were fussy. I also mentioned that the rear camera had been changed in 09/23 for the same reasons by Gosch Ford Temecula. He called later to tell me that they could not duplicate the rear camera issues. I again explained to him that the front and side cameras were the issue not the rear camera. The final results they changed both front and side camera’s. This not the first time, I had call before and left a phone message but he never called back last week. More

Ken Olson was on top of everything for me. Kept me informed of vehicle status and actually took care of my bill. Also car came back cleaned from a wash. Kept me informed of vehicle status and actually took care of my bill. Also car came back cleaned from a wash. More

I have been very satisfied with almost all of my service experiences, including my last one with Cameron. He was very professional and helpful. experiences, including my last one with Cameron. He was very professional and helpful. More

First time using the valet service to pick and drop back off at home. I truly like this and will use more frequently for my services. My service rep Ken Olson, was on point and kept me updated on my vehicle off at home. I truly like this and will use more frequently for my services. My service rep Ken Olson, was on point and kept me updated on my vehicle status the whole time. One of the best @ Gosch Ford! More

Great customer service and super fast. F150 got a new transmission in 3 days start to finish!! F150 got a new transmission in 3 days start to finish!! More

Viktor kept me updated the entire time my truck was in for repairs. Thank you. for repairs. Thank you. More

I’ve been taking my vehicles to this dealership for past three years and I’ve never had an issue three years and I’ve never had an issue More