Back

Gosch Ford Temecula - Service Center

Temecula, CA

4.8
2,711 Reviews

2,711 Reviews of Gosch Ford Temecula - Service Center

Sort by
September 07, 2024

Went above and beyond my expectations! The issue with my car ended up being my battery and they replaced my battery and I paid NOTHING since it was under warrenty. I didnt even know about More

by Rani.zeigler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2024 -

Gosch Ford Temecula responded

Thank you, Rani, for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

September 06, 2024

Joseph Britton was very helpful and communicative during the time my Raptor was with Gosch Ford for an extensive repair. The repair took longer than anticipated but Joseph was on top of it and responded an More

by joshb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2024 -

Gosch Ford Temecula responded

Thank you so much, Josh, for your excellent review! We are so glad that Joseph had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

September 06, 2024

I dealt with the parts dept. (Robert Toves) He was very polite and helpful! He found the right part where others had failed in the past. More

by Jcvcrittenden
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Toves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Robert delivered such a great experience! Jason Noble General Manager

September 06, 2024

Great Dealer and service in care of my needs with my Ford Escape. Always there for any repairs that need to be done. More

by rburgos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Gosch Ford Temecula responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gosch Ford Temecula, we look forward to having you as a valued customer for many years to come! Jason Noble General Manager

September 05, 2024

Thank you to Gosch Ford Temecula. We needed a safety recall addressed plus a 12-volt battery for my C-Max. Joseph Britton wrote a service ticket and 45 minutes later my car was retu More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Gosch Ford Temecula responded

Terry, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

September 04, 2024

I'm 83 years old & have been to a lot of dealerships over the years - Gosch is by far the worst - they're really bad! 1) I had an oil change & service last month & two days later my battery died. The t More

by dhrstdtj
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Don't have a name
September 03, 2024

Joseph was polite and the service was quick and easy to get my car when done More

by mzcarol1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that Joseph had the opportunity to work with you and thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

September 03, 2024

Prices we’re absolutely ridiculous , they wanted to all this extra work on my car, I asked why it was never before and they couldn’t answer me . I can’t afford to go back to Gosch anymore . I needed my rev More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Britton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Gosch Ford Temecula responded

Cindy, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Rachelle Long Parts and Service Director

September 03, 2024

Robert Toves as always great customer service and knowledgeable of parts and even goes out of the way for me to know where the parts are on my vehicle. Amazing customer service More

by themonsters3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Toves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Robert delivered such a great experience! Jason Noble General Manager

August 31, 2024

Kenn Olson and his team in the Service Department are Fantastic! Kenn is very knowledgeable and works very will with his team to have the repairs completed correctly and in a timely manner. Kenn is alw More

by GT2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kenn and our team, and we look forward to working with you again. Jason Noble General Manager

Aug 31, 2024 -

GT2018 responded

You are welcome! We purchased the 2017 Expedition from Gosch because of Kenn and the service team. We will probably purchase our next vehicle at Gosch Ford Temecula as well.

...
14
...