Gosch Ford Temecula
Temecula, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 4:00 PM
Sunday Closed
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Lied to and Left Stranded This Dealer did me wrong. On January 22, 2016 I went in to have my oil changed on my 2006 Ford Explorer. While waiting in the Lobby for my vehicle a s This Dealer did me wrong. On January 22, 2016 I went in to have my oil changed on my 2006 Ford Explorer. While waiting in the Lobby for my vehicle a salesman came up to me and asked me if I wanted a new car. In the past few months on both of our vehicles we had put more than $7000 in repairs and I was tired of them breaking down and continuously costing us. Not only did I dream about it getting a new vehicle, but I had asked God to bless me with a brand new vehicle. So when the salesmen asked me I explained to him my credit situation and he told me he had just filed bankruptcy and he was able to get a new car. Wow my dream is coming true. After three weeks, I started getting denial letters in the mail, so I called him to complain about him running my credit without my permission 15 times and that as a result, my credit score is even lower now. He informed me that he had gotten me approved and the approval was only going to be good for two more days. After confirming the phone number he had been calling it was established that he was calling the wrong number. On 2/19/2106 I left the Gosch Ford Temecula with a brand new 2016 Ford Flex my dream car 11miles. Gave a $5000 check for the down payment and while signing the contract asked both the salesmen and the Finance Manager can this contract be rescinded and both replied, " no you have been approved." The salesmen went as far as saying the only thing you have to worry about is the $5000 check. On 2/26/2016 the salesmen called to ask me how I liked my new car and I was thanking him with a smile from ear to ear until I hung up the phone and opened my mail and there was the certified letter of "Rescission Rights" Sad part about it all, I had just returned my 2009 Dodge I was driving to the Finance Company and I was force to rent a car for several days until my husband could return from Maine and give me the keys to our other badly working car that was parked at his job 50miles away. My five children and I were stranded for several days with no way to get them to school or appointments. The salesmen assured me that he would shred the check, but he obviously forgot because they cashed my $5000 check and had to hand deliver a replacement check to me, that I had to drive to Hemet to Cash (over 30 miles). I was told that my pay-stubs did not look real. Well they did not bother to call my place of employment, ask for 1099's or any further questions just took the car back and cashed my check. I contacted higher authority but they were non sympathetic I am still trying to reach the owner. Please tell who puts $5000 down on a car if they don't intend on paying for it??????? I don't know about you, but I don't have $5000 to waste. More
Service with a smile Clean, comfortable atmosphere . Chas my salesperson was fantastic. He really listened to all that I asked for and got me the exact price I could affor Clean, comfortable atmosphere . Chas my salesperson was fantastic. He really listened to all that I asked for and got me the exact price I could afford . Also the color and everything I wanted inside. Couldn't have asked for a more pleasant experience purchasing a car. Would recommend Gosch ford to everyone! More
Costumer Service at its finest! Amongst the several other dealerships in search of our new vehicle, this one was by far the most friendly and straight forward in dealing with. Amongst the several other dealerships in search of our new vehicle, this one was by far the most friendly and straight forward in dealing with. More
3 mth review and I LOVE Gosch Ford! Great Customer Service!! I purchased a Certified Pre-Owned 2013 Ford Fusion Energi Titanium from Gosch Ford Temecula three weeks ago. I have to say, I LOVE the car. The buying I purchased a Certified Pre-Owned 2013 Ford Fusion Energi Titanium from Gosch Ford Temecula three weeks ago. I have to say, I LOVE the car. The buying process went well and I left the dealership feeling good about my purchase More
Awesome experience! Came in knowing what we wanted and what price we should be charged. Jon S. was helpful in finding our car, getting the best rate, and getting us on th Came in knowing what we wanted and what price we should be charged. Jon S. was helpful in finding our car, getting the best rate, and getting us on the road in our new car quickly. He was no pressure. More
Cesar was a gem! We've bought a few new cars in our day. This was by far the best sales experience we have ever had. From the moment we stepped on the lot, Cesar was We've bought a few new cars in our day. This was by far the best sales experience we have ever had. From the moment we stepped on the lot, Cesar was extremely comforting, knowledgable, and didn't make you feel like you were getting a "sales pitch". We was very relaxed and gave us all the information we needed while we went off to lunch to discuss it. In the mean time, he knew we were interested in a particular color that they didn't have on the lot. He did his due diligence behind the scenes and actually arranged for the vehicle we wanted to be delivered on a trade from another lot. By the time we came back, the vehicle was pulling up. He communicated well, and made us feel confident in our purchase. More
Bad management after you buy the car I bought my first new car, never had the experience before and felt a little over my head but the salesman took his time and showed me everything that I bought my first new car, never had the experience before and felt a little over my head but the salesman took his time and showed me everything that was in my budget, and made me feel at ease. But when it can down to the financial part of it. They had my address wrong, the price of the car was wrong. They charged my account too much and it's been over a month and haven't made it right like they promised More
First brand new car purchase/lease Connie Jolicaeur and Terry McDowell are an awesome representation of Gosch Ford in Temecula, California! Connie is a very knowledgeable salesperson, h Connie Jolicaeur and Terry McDowell are an awesome representation of Gosch Ford in Temecula, California! Connie is a very knowledgeable salesperson, honest and not high pressure, which is important to us, and Terry is a supervisor that went out of his way to help get us into our new 2016 Ford Fusion. Both individuals were friendly and went over and above to help us! I should also say that Keith Thamma made the signing of papers easy, fun and clear! Definitely recommend Gosch Ford of Temecula for your next purchase! More
Terrific experience Everyone at the dealership went out of their way to answer any/all questions my wife and I had. We were unsure what our options were and Ben and Terr Everyone at the dealership went out of their way to answer any/all questions my wife and I had. We were unsure what our options were and Ben and Terry patiently supported our decision making process. They did so without pressuring us or making us uncomfortable in any way. They truly made what can be a miserable experience as close to pleasant as can be. More
Exelente I went to the dealer to buy a car,and this wonderful guy came to me and my wife ,and we walk to see couple cars I decide what king of car I wanted to I went to the dealer to buy a car,and this wonderful guy came to me and my wife ,and we walk to see couple cars I decide what king of car I wanted to get we drove the car and it was a wonderful experience. He is super polay and he give us exelent customer Servise I love my car and definitely I will recommend bob graham to my friends or any one that wants to buy a car. More