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Gorges Volvo Cars - Service Center

Omaha, NE

4.8
1,206 Reviews

1,206 Reviews of Gorges Volvo Cars - Service Center

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June 06, 2022

Great communication and keeping me up to date with what was going on with my vehicle. More

by JILLK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
June 05, 2022

Very professional experience, it's good to have a dealership you can count on, and trust. More

by JSTEFF11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Percival
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin.
Jun 06, 2022 -

Gorges Volvo Cars responded

We appreciate your trust in us and hope to serve you for years to come!

June 05, 2022

I truly appreciate the service department. My Volvo is getting ready to be retired but they have helped me stay on the road for years! All of the advisors are very helpful and professiona More

by Volvo Enthusiast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory, Kevin, Josh
Jun 06, 2022 -

Gorges Volvo Cars responded

We are so fortunate to have the advisors we do and are happy to know their work does not go unappreciated. Thank you so much for sharing and for your loyalty over the years!

June 04, 2022

Timely. Courteous. Service performed as stated. Waiting area is customer friendly. Service technician was quick. More

by DARMLR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2022

They took care if the issue with my vehicle very professionally and kept me posted on the progress. Very satisfied. More

by WSCGRADS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Percival
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
June 02, 2022

The visit was really quick and easy. It took exactly the time they estimated and it was well worth the trip! More

by a_mccrary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Gorges Volvo Cars responded

Glad we made it worth it! See you next time!

June 01, 2022

My low battery charge light came on the day before a trip. Called Josh who was able to look at the car in the afternoon. The battery was fine and they reset the sensor. I have been a Volvo owner for man More

by CKLAIBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh in service
Jun 03, 2022 -

Gorges Volvo Cars responded

We are glad we were able to get you in prior to your trip! Josh will continue to do what he can to accommodate. Thank you for sharing and safe travels!

May 31, 2022

Very professional and everyone asked if I was doing well and getting everything I needed! More

by JARNEY59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Gorges Volvo Cars responded

We want to keep you happy and comfortable! Thank you for bringing your Volvo to us!

May 31, 2022

Well we took the Jeep in and found out we needed a part, that was in Feb, it didn’t get fixed until mid May. What do you think? More

by Emvachal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Gorges Volvo Cars responded

We appreciate your patience with us and apologize for the inconvenience but like most are dealing with supply chain issues and the oil filter housing needed for your Jeep is on national backorder. Fingers crossed this gets resolved sooner than later, but we are glad yours came in and we were able to get it fixed without further delay.

May 30, 2022

Gorges always provides a wonderful experience and takes great care in the service that they provide. More

by SONEE_08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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