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Gorges Volvo Cars - Service Center

Omaha, NE

4.8
1,206 Reviews

1,206 Reviews of Gorges Volvo Cars - Service Center

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June 15, 2022

The service department always go above and beyond in client satisfaction. Would definitely recommend Volvo. More

by BKT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Gorges Volvo Cars responded

We are glad to know our hard work does not go unnoticed. We look forward to seeing you next time!

June 14, 2022

Always very helpful whenever I take my vehicle in. Staff extremely knowledgeable. Would go there again. More

by JKARCHER11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2022

I’ve been going here for years. Love that it is always the same staff and they are always conscientious and fair. My car runs like a top, thanks to these guys! More

by NELSONKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, Kevin , Chris Van Meter
June 14, 2022

Not a satisfactory experience. Asked to check the tire pressure on tires. I was told there was a problem with a senor and it could not be reset. Out of curiosity I took the car to More

by NEAIRCAV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Gaines
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Gorges Volvo Cars responded

Checking the tire pressure is part of our regular inspection process. It is very possible that due to the age of the tire sensors that one could be going out and would cause the light to come on. We apologize for any inconvenience but we do only recommend work that is necessary at time of service and hope you give us another chance. If you would like to discuss this further or have any other concerns please do not hesitate to call our Service Manager, John Gaines at 402-359-1500.

Jun 15, 2022 -

NEAIRCAV responded

This is not the first time an unnecessary service has been recommended and I have sought a second opinion, to fine out that the repair was not needed. I believe that the service department sometimes does a quick assessment and really dosen't look into the problem a bite deeper to really fine the problem.

June 13, 2022

Super efficient, friendly, and great communication. It's always easy for me to schedule a quick trip, even coming from lincoln More

by TARAANNEJARDINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2022

Love the service there, especially from Josh and Kevin! They are professional and fair. Thx More

by jackie717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh and Kevin
June 12, 2022

Gorge’s employees are courteous, professional, and efficient. Very pleased with the service on my Volvo! More

by AMY_SOLOTOROVSKY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Gorges Volvo Cars responded

Thank you, Amy! From service to sales to detail we try our best to create a consistent and hassle free experience! We appreciate your recognition.

June 11, 2022

This dealership really reflects Volvo with a mirror. Sales were friendly and helpful. Service is phenomenal I’ve never had more attentive, polite techs and the service alone has more then justified the More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2022

Having used their service for years, always accountable, professional, and friendly. Highly recommend to anyone More

by JCHP_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Gorges Volvo Cars responded

We appreciate your loyalty over the years!

June 07, 2022

I had a towing hitch installed and rather than waiting for it they arranged for a loaner car and delivered mine when they were done. I live 120 miles away and this was much appreciated. More

by MBWALLACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Gorges Volvo Cars responded

Happy we could accommodate!

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