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Gorges Volvo Cars - Service Center

Omaha, NE

4.8
1,206 Reviews

1,206 Reviews of Gorges Volvo Cars - Service Center

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June 21, 2022

The service was great and the team kept me apprised of any issues or recommendations that arose during the course of the service. They are friendly, trustworthy and fantastic to work with. More

by tracihancock1066
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2022

Awesome customer service. Easy to make the appointment and answered all my questions to make an great experience. More

by PYOUNG4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Gorges Volvo Cars responded

Our goal is to make it simple from start to finish and are glad we could succeed in that. Thank you so much!

June 20, 2022

Extremely unhappy with the service department! Failed at completing my service as they indicated needing on my previous visit. More

by MIKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Gaines
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Gorges Volvo Cars responded

Mike, we apologize for any short comings. To better assist, can you please provide your full name or the name the appointment was under, so we can look into this a bit further? We would appreciate the opportunity to make this right.

June 20, 2022

Service team is great at communicating and pleasant to work with. Appreciate Cory’s efforts More

by MW_STEPHENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory
June 19, 2022

Scheduled online was easy and they completed the work as needed in a timely manner. More

by RDurant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Gorges Volvo Cars responded

We are glad to hear our online scheduling made it easy!

June 19, 2022

Easy to schedule service. Very communicative about the work. They explain everything thoroughly upon completion. More

by SVELANDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2022

Great service / Josh Kevin Cory when I call they take me right away / I lv the the service at gorges volvo / thanks again for making it More

by TDKALAMAJA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joel Palmquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh , K
June 17, 2022

Quick and thorough service. Cleaned my car- thank you! Friendly and explained the issue. No charge for the 30 min! More

by NICKICLEVELAND13.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Gorges Volvo Cars responded

Thanks for bringing it by. We will always get you a vacuum and wash...weather permitting ;) We hope to see you down the road!

June 16, 2022

Efficient and professional staff and team. Find the problem and fixed it fast. Nice place to wait More

by JEROWINGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Gorges Volvo Cars responded

We are happy to be of service. Thank you for trusting us with your vehicle!

June 15, 2022

Very friendly and had a great experience. They even called my exited warrant company to see if some repairs would be covered by it. Many thanks. More

by homedippel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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