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Gorges Volvo Cars - Service Center

Omaha, NE

4.8
1,206 Reviews

1,206 Reviews of Gorges Volvo Cars - Service Center

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July 11, 2022

They quoted my 20 year old daughter with 1200 worth of things she needed to fix. We got a second opinion and they found nothing wrong with the car. So disappointed that they would do that. We will never g More

by COUGHKK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Gaines
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Gorges Volvo Cars responded

We appreciate your feedback. While we understand the frustration with varying inspections, we have certified Volvo technicians who inspect and work on these vehicles daily. The work the technician recommended was due to an oil leak he found and a faulty engine mount. We would like to offer you a complimentary re-inspection along with photo documentation of the concerns. Please call Haley at 402-359-1500 to get on the schedule or with any questions you have.

July 10, 2022

helpful and polite staff. work satisfactory, done as promised. convenient scheduling app for service appt More

by KPDUGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Erickson
July 09, 2022

This dealership makes the experience truly for the buyer. They care for us and it shows More

by RHERBOLSHEIMER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Gorges Volvo Cars responded

You all make our dealership what it is and we appreciate it more than we can express. Thank you!

July 08, 2022

The people I have dealt with, both in service and sales, have always been knowledgeable and helpful. More

by CMMOLUF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Palmquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Percival
Jul 11, 2022 -

Gorges Volvo Cars responded

We try to be masters of our brand all around and appreciate you seeing that!

July 06, 2022

We have had nothing but positive experiences with the service team at Gorges Volvo. We ALWAYS are treated with respect and they are so pleasant to work with. Thank you! More

by JAMIFRISTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Percival
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Palmquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2022

Timeliness of scheduling and completion of routine maintenance work. Pleasant environment while waiting for work to be performed. More

by GeraldJaksich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember name - first service counter
Jul 05, 2022 -

Gorges Volvo Cars responded

Thank you for sharing. We look forward to seeing you back!

July 05, 2022

The guys and others in the service department do a great job of providing customer service. More

by RELFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2022

It is a very good experience. Can service while wait, great waiting area, keep you posted, and staff is very professional. More

by DECOMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Gorges Volvo Cars responded

Since our remodel, we have all enjoyed the relaxed waiting lounge and are glad you did too! Thank you!

June 28, 2022

Very helpful and great communication. They offer fast and efficient service which helps because I come from out of town. More

by JHHLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Parks
Jul 05, 2022 -

Gorges Volvo Cars responded

Thank you for making the trip!

June 28, 2022

Service department did a fantastic job. All repairs were completed in a timely manner. Thanks! More

by JAKE.ALLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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