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Gorges Volvo Cars - Service Center

Omaha, NE

4.8
1,206 Reviews

1,206 Reviews of Gorges Volvo Cars - Service Center

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September 11, 2022

Not happy with the service dept told things wrong with my car and they wrong More

by KMNK40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin parks
Sep 12, 2022 -

Gorges Volvo Cars responded

We apologize for any miscommunication or short comings and would appreciate the opportunity to discuss this further to see what we can improve on and do to make this better. Please call John Gaines at 402-359-1500. Thank you.

September 10, 2022

They were very attentive and completed the service in a timely manner with recommendations for the next service appointment More

by Vanessa
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Gorges Volvo Cars responded

We appreciate your trust in us and look forward to seeing you next time!

September 09, 2022

Scheduling the appointment was easy. They had a loaner car ready and the service was completed on time. Pretty pleased with the service More

by BILLROWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms. Frost scheduled the appointment and arranged for a loaner car
Sep 14, 2022 -

Gorges Volvo Cars responded

We are glad it was easy for you, Bill! We will plan to see you in a about year. Take care!

September 09, 2022

Service was excellent. Suggested a detailing which I agreed to and my car never looked better, just like a brand new car. Everyone was fabulous to deal with!!! More

by J.CLEVELAND0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Gorges Volvo Cars responded

Love to hear it! Our detail department does a fantastic job and we are glad you are happy with the results!

September 07, 2022

Always a great experience at Gorges Volvo. The service team treats you as a valued customer. No regrets With my purchase! More

by VERONICA.FADKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Gorges Volvo Cars responded

We appreciate you as a client and look forward to a long and happy relationship! Thanks, Veronica!

September 07, 2022

They are always courteous kind and on time period period and if I have any problems they always seem to correct them so thank you. More

by QUEENBEEKNIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh in service
Sep 14, 2022 -

Gorges Volvo Cars responded

We are happy to be of service!

September 06, 2022

Excellent customer service, vehicle maintenance, and general courtesy! Facilities are well maintained and cleanliness is above average. Would highly recommend this dealership! More

by Barefoot63scfd@msn.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Percival
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Gaines
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Gorges Volvo Cars responded

We appreciate the fabulous review and even more so, your trust in us!

September 06, 2022

Excellent service and communication with the staff could not be more pleased the the experience More

by Badwxdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Gorges Volvo Cars responded

We love to hear it! Thanks for sharing and see you next time!

September 06, 2022

Always superior service and excellent communication when waiting for parts to arrive. Called with updates. More

by sheerbluf2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey
Sep 07, 2022 -

Gorges Volvo Cars responded

Thank you for sharing! We appreciate the opportunity to service your Volvo and keep it in great shape!

September 05, 2022

They are thorough and extremely friendly. They accommodate my every need. I was amazed at how quickly they got my car in to be serviced and then detailed my car to look brand new. More

by Pheasantnurse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Gorges Volvo Cars responded

We do our best to accommodate everyone's schedules and are glad it all worked out. Thank you!

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