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Gordon Chrysler Dodge Jeep Ram - Service Center

Washington Court House, OH

4.9
123 Reviews

123 Reviews of Gordon Chrysler Dodge Jeep Ram - Service Center

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September 24, 2024

Great business to work with if you are looking for a New or used vehicle. Service department is 5 Star with Bill and his team ready to keep you on the road! More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

Bill does a great job of managing the service experience. He communicates issue and changes to help level set your expectations. He shares insights into your vehicle and is helpful and willing to answer qu More

by MICHAEL EAKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Gordon Chrysler Dodge Jeep Ram responded

Michael, thank you for taking the time to share your review with us! We value your feedback and are pleased that Bill provided you with excellent service for your Jeep. As a different kind of dealership where everyone cares, it is our goal to communicate clearly and set expectations for our customers while sharing helpful insights into their vehicle's service. Thank you for your business and for trusting Gordon with your Jeep. We look forward to serving you in the future in Washington Court House, Ohio.

September 07, 2024

They were very helpful and presented me with an issue that caused concerns. They even took a picture to show me why I needed to act quickly. I appreciate everything. Thank you! More

by LONETTE91188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Gordon Chrysler Dodge Jeep Ram responded

Lonette91188, thank you for taking the time to share your experience with us. As a different kind of dealership where everyone cares, we're proud to provide you with timely, thorough service for your Dodge. Thank you for your review and your business! We look forward to continuing to provide you with five-star experiences here in Washington Court House, Ohio, for many years to come.

September 01, 2024

I always have great service, no matter what the issue is. The staff communicates well and explains the problem thoroughly More

by HIDY.JULIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Gordon Chrysler Dodge Jeep Ram responded

Julia, thank you for taking the time to write us a review! We're thrilled to provide you with consistent five-star service every time, and we're proud of our staff for communicating thoroughly. Thank you for trusting us with your business, and we look forward to serving you for many years to come here in Washington Court House, Ohio!

August 28, 2024

Nick in parts really helped me out not once but 2x! ! I came from out of state and had some issues with my vehicle! They got me right in! Found the parts I needed and had it complete super fast!! I can’ More

by Roodster1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget Reinberger Ruehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Meriweather
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick penwell!
Sep 03, 2024 -

Gordon Chrysler Dodge Jeep Ram responded

Roodster1, thank you for taking the time write us a review! We're thrilled that Nick provided you with more than one excellent experience, and we're proud to provide you with quick, timely, five-star service. Thank you for highly recommending our dealership. We value your business and we're here to serve you if you're ever in need of vehicle service in Washington Court House, Ohio again!

August 20, 2024

Gordons has done all my service work for years. If they didn't do good work at a fair price, I wouldn't keep coming back. Bill & Jake in the Service Department are always easy to work with. More

by hcg905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake
Aug 21, 2024 -

Gordon Chrysler Dodge Jeep Ram responded

Hcg905, thank you for taking the time to share your review with us! We're proud to always provide you with excellent service at a fair price. Thank you for your loyalty to Gordon CDJR, and for recommending Bill and Jake. We look forward to serving you for many years to come here in Washington Court House, Ohio!

August 17, 2024

Great service. Friendly and helpful. ……………..I have always appreciated the service department and what they bring to the communtiy More

by Sgibbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Gordon Chrysler Dodge Jeep Ram responded

Sgibbs, thank you for taking the time to write us a five-star review! We're proud of our team for providing friendly, helpful service that benefits our community as well as your RAM specifically. Thank you for your business, and we look forward to serving you for many years to come here in Washington Court House, Ohio!

August 12, 2024

Been a customer for years. If they didn’t do good work at a fair price, I wouldn’t keep coming back More

by hcg905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Gordon Chrysler Dodge Jeep Ram responded

Hcg, thank you for your five-star review! We appreciate you taking the time to share your experience with us. As a different kind of dealership where everyone cares, we pride ourselves on excellent work at a fair price. We value your business and your loyalty to Gordon CDJR, and we look forward to serving you for many years to come.

August 09, 2024

Radio replaced quickly and staff was courteous. I was also informed of the possibility of a refund in the future. More

by SUSANWADDLE335
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Gordon Chrysler Dodge Jeep Ram responded

Susan, thank you for taking the time to write us a review. We appreciate you sharing your feedback! We're pleased to provide you with excellent service here at Gordon CDJR. It is our goal to provide every customer with a positive, transparent experience. We value your time spent with us and are always looking to improve towards 100% customer satisfaction. If we can be of further assistance with your service process, we encourage you to give us a call at (740)-313-8554. Thank you again for taking the time to share your feedback.

July 31, 2024

The service at CDJR is outstanding! It is only second to the staff there. The people are warm and friendly. The best Jeep dealer I've ever dealt with. My parents worked at the Jeep More

by VISIONEER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Gordon Chrysler Dodge Jeep Ram responded

Visioneer, thank you for taking the time to share your experience with us. We're proud to provide you with warm, friendly, and outstanding service at our top-notch Jeep dealership! Thank you for your business, and we look forward to serving you for many years to come.

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