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Gordon Chrysler Dodge Jeep Ram - Service Center

Washington Court House, OH

4.8
136 Reviews
Call Service Center (740) 313-8269

136 Reviews of Gordon Chrysler Dodge Jeep Ram - Service Center

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October 20, 2023

Bill has always went out and beyond what to expect and makes sure you are satisfied with the work performed at the dealership More

by randy.mustard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Meriweather
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2023 -

Gordon Chrysler Dodge Jeep Ram responded

Randy, we're thrilled that you had an overall five-star experience here at Gordon CDJR as Bill went above and beyond for you! As a different kind of dealership, we care about your service experience. We appreciate you taking the time to share your feedback with us. We value your time spent with us and are always looking to improve towards 100% customer satisfaction. We apologize we were not able to provide this during your most recent visit in regards to your service time and will work to provide a better experience next time! If we can be of further assistance with your service process, we encourage you to give us a call at (740)-313-8554. Thank you again for taking the time to share your feedback.

September 18, 2023

Fast, good service while I waited. Great people. Highly recommend Gordon for your RAM purchase and service. More

by HARTERRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2023 -

Gordon Chrysler Dodge Jeep Ram responded

Harterrd, thank you for taking the time to write us a review and for recommending us! We are pleased to offer excellent and efficient vehicle service to our customers. We look forward to serving you for many years to come here in Washington Court House, Ohio!

September 09, 2023

Why did it take 3 hours to do something that should have been done in 1 hour.no explanation More

by parkshay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Hall
2.0
This rating includes all reviews, with more weight given to recent reviews.
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September 08, 2023

Jeep Grand Cherokee was brought in for routine oil change and tire rotation. The service was excellent and they also fixed a tire with a screw imbedded. More

by gsmith7577
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2023 -

Gordon Chrysler Dodge Jeep Ram responded

GSmith, thank you for taking the time to write us a review; we greatly value your feedback. We are pleased that you were satisfied with our excellent service and that Bill went above and beyond to fix the issues with your Jeep Grand Cherokee. Thank you for recommending us. We look forward to serving you in Washington Court House for years to come!

September 07, 2023

service performed as expected, service desk easy to work with and were very helpful and considerate. More

by williamkena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2023 -

Gordon Chrysler Dodge Jeep Ram responded

Willam, we are so happy to see that you had an overall positive experience here at Gordon CDJR, especially with Bill! We pride ourselves on our excellent service and communication with our customers. It is our goal to provide every customer with a positive, transparent experience. We value your time spent with us and are always looking to improve towards 100% customer satisfaction. If we can be of further assistance with your service process, we encourage you to give us a call at (740)-313-8554. Thank you again for taking the time to share your feedback.

September 04, 2023

I don't know much about the dealership but i think i would purchase a vehicle there. I do know that the service department is great.That makes me more apt to buy a vehicle there.Thanks to all of the guy More

by patchworkstitches
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2023 -

Gordon Chrysler Dodge Jeep Ram responded

Patchworkstiches, Thank you for taking the time to share your experience with us! We appreciate your feedback. We are happy that your experience here with Bill and the rest of the service team was worthy of a five-star rating. We look forward to serving you in the future and helping you to find your next vehicle!

September 02, 2023

Warranty (recall) work was performed, found no issue. Took no time at all, in and out, great!! Everyone was very friendly and approachable!! Dealership looked great!! Have purchased several vehicles from More

by nina_willett
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake in the garage, at least I think it was Jake LOL, 5 stars 😊
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Sep 05, 2023 -

Gordon Chrysler Dodge Jeep Ram responded

Nina, we're so happy to hear that you were satisfied with your timely service experience. We pride in ourselves in caring well for our customers with our friendly and efficient service. Thank you for your continued loyalty to our dealership and for taking the time to write us a review. We look forward to serving you in Washington Court House for years to come!

September 02, 2023

Nice people to deal with. Was in and out same the same day. Did a great job for me! More

by wself69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Meriweather
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2023 -

Gordon Chrysler Dodge Jeep Ram responded

WSelf, We're so happy that you had an excellent service experience here at Gordon CDJR especially with Bill, Mark, and John! We pride ourselves in taking excellent care of our customers. Thank you for taking the time to write us a review. We look forward to serving you again in the future.

August 19, 2023

Called on Monday, Jacob was able to get me an appointment on Wednesday for an oil change and tire rotation. Always fast service, which I appreciate! More

by stonejason003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2023 -

Gordon Chrysler Dodge Jeep Ram responded

Jason, thank you for taking the time to share your experience with us! We're so happy that both Jacob and Bill helped to quickly service your vehicle. We look forward to serving you with more five-star experiences in the future!

August 15, 2023

Most of my cars have been bought at this dealership with John Meriweather. Everyone is very friendly and I appreciate the great service. More

by evteam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Meriweather
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2023 -

Gordon Chrysler Dodge Jeep Ram responded

Evteam, we are so happy to see that you are satisfied with both your sales and service experience here at Gordon CDJR especially with John and Bill! Thank you for taking the time to write us a review. We look forward to your continued loyalty to Gordon CDJR!

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