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Gordon Chrysler Dodge Jeep Ram - Service Center

Washington Court House, OH

4.9
123 Reviews
Call Service Center (740) 313-8269

123 Reviews of Gordon Chrysler Dodge Jeep Ram - Service Center

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November 21, 2024

The men in the service department are very nice and pleasant people. They deserve a raise More

by Marilynn Whitehead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

Gordon Chrysler Dodge Jeep Ram responded

Marilynn, thank you for taking the time to share your experience with us! We're proud of our team for providing you with excellent service for your Jeep. At Gordon, we care about each customer's experience. If there is anything we can do to assist in providing you with more timely service, we welcome any further feedback. Thank you for your business, and we look forward to serving you again when the time is right.

November 18, 2024

I trust the service department at Gordon, only dealership I trust! Wilmington’s service is untrustworthy and Gordon is rebuilding the reputation! More

by ERIC@HAYSLETT.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Gordon Chrysler Dodge Jeep Ram responded

Eric, thank you for taking the time to share your experience with us! We're proud to offer you service you can trust. At Gordon CDJR, it is our goal to provide every customer with 100% satisfaction every time. If there is anything we can do to assist in providing you with five-star communication for your service, we welcome any further feedback. We value your business and your honesty and look forward to serving you in the future as your trusted location for all your vehicle service.

November 16, 2024

Great place. I wouldn't take my car anywhere else for service. Billy and Jake are really professional and go the Xtra mile More

by KEVINMATTICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget Reinberger Ruehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Meriweather
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Gordon Chrysler Dodge Jeep Ram responded

Kevin, thank you for taking the time to share your experience with us! We're proud of our team, especially Billy and Jake, for going the extra mile and offering you excellent service. Thank you for trusting us with your Jeep and your business. We look forward to serving you here in Washington Court House, Ohio, for many years to come.

November 08, 2024

Team is great to work with, service representatives work great with the customer and keep things moving More

by MIKEY_BEAR7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Gordon Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We're proud of our team for providing you with an excellent, timely service experience. As a different kind of dealership where everyone cares, it is our goal to provide our customers with a five-star experience every time. Thank you for trusting us with your RAM. We value your business and look forward to serving you here in Washington Court House here in the future!

November 03, 2024

They were very knowledgeable. They asked questions about the issue and listened to me. Although the problem was not fixed, due to time, I felt confident it will be corrected when More

by RDLANE362
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Gordon Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We're proud that our staff provided you with their knowledge, answering all your questions regarding your Jeep. We apologize that we were not able to fix your issue in due time during your most recent visit, but we look forward to fixing the issue when you return. Thank you for your business, and we look forward to serving you here in Washington Court House, Ohio, for many years to come.

October 27, 2024

The two fellas at the desk in the shop area were very pleasant and understood and explained the problem with my van! Very expensive but the work needs to be done. So off to work I go! More

by JEFFCOCKERILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Gordon Chrysler Dodge Jeep Ram responded

Jeff, thank you for taking the time to share your experience with us! We're proud to provide you with excellent service from our knowledgeable staff. We value your time spent with us and are always looking to improve towards 100% customer satisfaction. If we can be of further assistance with your service process, we encourage you to give us a call at (740)-313-8554. Thank you for trusting us with your business, and we look forward to serving you for many years to come!

October 20, 2024

Took my Jeep in to have running boards installed. Was given a vehicle to make an errand. Upon return, walked up to Kevin to hand him the title of my trade-in vehicle then went to the waiting area for More

by JOVIGIRL77
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Meriweather
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake
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Oct 25, 2024 -

Gordon Chrysler Dodge Jeep Ram responded

We appreciate you taking the time to share your experience with us. Thank you for bringing this situation to our attention. Our goal is to always provide a great experience throughout our service department. Thank you once again for sharing this and giving us the opportunity to improve moving forward. We appreciate your feedback on our team's workmanship and we hope to have the opportunity to serve you again.

October 19, 2024

Great service every time I have been to the service department for our truck and jeep More

by BRIANTRAPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake
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Oct 22, 2024 -

Gordon Chrysler Dodge Jeep Ram responded

Brian, Thank you for your raving review and recommending us to your friends and family! We appreciate your continued loyalty to our business and for trusting us with our vehicles! We are glad we meet your expectations regarding our workmanship, service time and communication! We look forward to serving you for years to come!

October 08, 2024

They always do good work in a timely manner. On the downside the waiting room could have better chairs. More

by MRPONTIAC66GP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Gordon Chrysler Dodge Jeep Ram responded

MrPontiaC66GP, thank you for taking the time to share your experience and feedback with us! We're proud to offer you excellent service in a timely manner. We value your time spent with us and are always looking to improve towards 100% customer satisfaction. Thank you for business, and we look forward to the chance to serve you again in the future.

September 25, 2024

Great service ! I would recommend it to everyone wanting a professional working on their vehicle More

by NASCARJOE63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

Gordon Chrysler Dodge Jeep Ram responded

NascarJoe63, thank you for taking the time to write us a review! We're thrilled that your experience with Bill and our team was worthy of five-stars. Thank you for trusting us to work on your vehicle and for recommending us to others. We look forward to serving you for many years to come here in Washington Court House, Ohio!

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