Back

Gordon Chevrolet - Service Center

Orange Park, FL

4.7
89 Reviews

89 Reviews of Gordon Chevrolet - Service Center

Sort by
December 29, 2024

Great place, great service. I waited and service was completed very quickly, Car looked great and I was very happy with the prompt service. More

by jbrewstr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Gordon Chevrolet responded

Thank you for this review! We hope you have a great day and thank you for choosing Gordon Chevrolet!

December 28, 2024

I have been with the dealership for 6 years and the staff and service have always been very professional and friendly. The wait for an oil change is not long or unpleasant as they have a clean and comfortab More

by ggaskins48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ike Beckwith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey McAninch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Gordon Chevrolet responded

Thank you for this review! We are glad to hear our waiting area is comfortable and we appreciate you continuing to trust us with your business. Have a great day!

December 27, 2024

They typically do a good job with routine Maint, but for repair work I don’t trust their assessments or their work anymore. I took my car to them with a roof leak. They kept it almost a week. Charged me $60 More

by Jcpalazzolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ike Beckwith
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2025 -

Gordon Chevrolet responded

Mr. Palazzolo, thank you for reaching out to us regarding your service visits. It looks like we worked on the sunroof drains two years ago and the oil leaks six months ago. Hopefully those are all fixed now. We did log 10 technician hours for that repair visit. We only have our photos and the re pair order to look at but everything seems to be in order. We wish you would have let us look at the sunroof before you paid someone else to fix it. It is probable you would not have had to pay for that. Their idea of gluing the tubes is an interesting thought but not one GM suggests in the repair guidelines. If someone shops for a vehicle repair center, there are always other options. However the best technician training, special tools, experience and repair warranties we provide are usually a step above the independent shops. Thank you for your business.

December 26, 2024

Very helpful and great service. Quick service and great customer service as always. Thank you More

by Hurley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ike Beckwith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

Gordon Chevrolet responded

Thank you for this review! It was our pleasure to take care of you and we hope you have a wonderful day!

December 25, 2024

Great dealership that is upfront with pricing and very friendly. Very knowledgeable and easy to work with. More

by amesglf
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Barnthouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Cisko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey McAninch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

Gordon Chevrolet responded

Thank you for this review! We appreciate the kind words and thank you for choosing Gordon Chevy!

December 24, 2024

The service staff was very professional and the oil change did not take very long. The waiting room was clean and quiet. More

by pgillis61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

Gordon Chevrolet responded

Thank you for this feedback! We are glad to hear you are pleased with your visit and that our waiting area was comfortable. Have a great day and thank you for choosing Gordon!

December 23, 2024

Nice dealership and service department. Truck was kept over night received a ride home and back to the dealership. My 2024 Silverado had and oil change and to updated the dashboard and radi More

by david97
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ike Beckwith
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2024

Thanks Ike for exceptional service experience. The issue I had with my brakes is resolved. Courtesy driver was very helpful! More

by stevenwheeler7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ike Beckwith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Gordon Chevrolet responded

Thank you so much for this review! we hope you have a great day and thank you for choosing Gordon Chevy!

December 21, 2024

Very professional and provided a great service. Nice clean customer waiting room. Friendly staff everywhere you turn. Highly recommend Gordon’s Chevy. More

by DXPRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ike Beckwith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Gordon Chevrolet responded

Thank you so much for this review and recommendation! We hope you have a wonderful day and thank you for trusting us with your business!

December 20, 2024

I’ve been calling and emailing the service manager since December 9th to address issues with my vehicle and today is the 20th and still haven’t had the opportunity to speak with him/her! More

by jadind757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim McLaughlin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ike Beckwith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Gordon Chevrolet responded

Tim, our service manager, tried to get in touch with you on Friday, and he will call again on Monday. We look forward to speaking with you.

...
6
...