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Gordon Chevrolet - Service Center

Orange Park, FL

4.6
133 Reviews

133 Reviews of Gordon Chevrolet - Service Center

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March 24, 2025

The installation services provided were great. The customer service I received from the Service Advisor was not great. More

by hollin.derrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey McAninch
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Gordon Chevrolet responded

Thank you for the 5 stars! We will address your comments with our team, and we look forward to serving you again down the road. Have a great day!

March 24, 2025

The installation services provided were great, the customer service from the service advisor could have been better. More

by hollin.derrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey McAninch
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Gordon Chevrolet responded

Thank you for the 5 stars! We will address your comments with our team, and we look forward to serving you again down the road. Have a great day!

March 24, 2025

Great service ! Great personnel ! Place was clean and well organized ! Issue was explained and solved ! More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ike Beckwith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Gordon Chevrolet responded

Thank you so much for this review! We look forward to your next visit and thank you for choosing Gordon Chevy!

March 22, 2025

The mechanics scrathed up my wheels 2 times as they did repars! Didn't say anything i did'nt notice it till i detailed an cleaned it later .i think they should take better care of my 50 thousnd dollar inve More

by debbie10simpson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett Cumming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ike Beckwith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey McAninch
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Richard ,the service advisor, was excellent in resolving and helping get my transmission in a timely bases,we did have a few hiccups along the way ,but he always put my best interest in mind in taking care More

by Pearse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Sentz
Mar 24, 2025 -

Gordon Chevrolet responded

Thank you for this review! We will share your comments with Richard and the team, and we look forward to your next visit. Have a great day!

March 22, 2025

Excellent service always, staff are professional, knowledgeable, and dependable. Would highly recommend for any service need. More

by na13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Gordon Chevrolet responded

Thank you so much for this review! We look forward to your next visit and thank you for choosing Gordon Chevrolet!

March 22, 2025

Had 1500$ work of work done and still charged me for diagnostic fee Tammy's great! More

by horaciobady
Recommend Dealer
Yes
Employees Worked With
Corey McAninch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey McAninch
Mar 26, 2025 -

Gordon Chevrolet responded

We charge a diagnostic fee even if you have the work done, as do other shops. The difference is that we break it down so you can see it rather than include it in the total repair estimate. The total amount you pay is the same but with ours there is more transparency. We hope this is helpful, and we thank you for your business and your appreciation for Tammy. Have a great day!

March 15, 2025

Awesome service. Good customer service. Friendly people working there. Good atmosphere. Great waiting room area. More

by Hea777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Teller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Breadon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Gordon Chevrolet responded

Thank you for this review! We are glad to hear you are pleased with your visit and that our waiting area is comfortable! Have a great day and thank you for choosing Gordon!

March 14, 2025

Corey was extremely kind very communicative during everything and I appreciate everything he helped me through. I would feel comfortable coming back to him if needed. More

by Misty Scanlon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey McAninch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Gordon Chevrolet responded

Thank you for this feedback, Misty! We appreciate the kind words and thank you for choosing Gordon Chevrolet!

March 12, 2025

I was very satisfied with the body shop service with a written guarantee service. Staff was very good in communication More

by MICKEYS6296
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Breadon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Gordon Chevrolet responded

Thank you for this review! We are glad to hear you are so pleased with your service visit, and we look forward to your next visit! Have a great day!