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Gordon Chevrolet - Service Center

Orange Park, FL

4.6
118 Reviews

118 Reviews of Gordon Chevrolet - Service Center

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March 22, 2025

Excellent service always, staff are professional, knowledgeable, and dependable. Would highly recommend for any service need. More

by na13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Gordon Chevrolet responded

Thank you so much for this review! We look forward to your next visit and thank you for choosing Gordon Chevrolet!

March 22, 2025

Had 1500$ work of work done and still charged me for diagnostic fee Tammy's great! More

by horaciobady
Recommend Dealer
Yes
Employees Worked With
Corey McAninch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey McAninch
Mar 26, 2025 -

Gordon Chevrolet responded

We charge a diagnostic fee even if you have the work done, as do other shops. The difference is that we break it down so you can see it rather than include it in the total repair estimate. The total amount you pay is the same but with ours there is more transparency. We hope this is helpful, and we thank you for your business and your appreciation for Tammy. Have a great day!

March 15, 2025

Awesome service. Good customer service. Friendly people working there. Good atmosphere. Great waiting room area. More

by Hea777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Teller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Breadon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Gordon Chevrolet responded

Thank you for this review! We are glad to hear you are pleased with your visit and that our waiting area is comfortable! Have a great day and thank you for choosing Gordon!

March 14, 2025

Corey was extremely kind very communicative during everything and I appreciate everything he helped me through. I would feel comfortable coming back to him if needed. More

by Misty Scanlon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey McAninch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Gordon Chevrolet responded

Thank you for this feedback, Misty! We appreciate the kind words and thank you for choosing Gordon Chevrolet!

March 12, 2025

I was very satisfied with the body shop service with a written guarantee service. Staff was very good in communication More

by MICKEYS6296
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Breadon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Gordon Chevrolet responded

Thank you for this review! We are glad to hear you are so pleased with your service visit, and we look forward to your next visit! Have a great day!

March 10, 2025

They do excellent work and easy to deal with. We have used them on several occasions. More

by matt_mizeur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Teller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Gordon Chevrolet responded

Thank you for this review, Matt! It is always our pleasure to take care of you, and we hope you have a wonderful day! Thank you for choosing Gordon!

March 07, 2025

Highly professional, Gordon Chevrolet. We would be happy to recommend to all our friends and associates. Extra thanks to Richard.. More

by Fatima Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Mar 07, 2025 -

Gordon Chevrolet responded

Thank you so much for this review and recommendation, Fatima! It was our pleasure to take care of you and we hope you have a fantastic day!

March 05, 2025

All items completed as stated for the oil change and the vehicle was washed since it was purchased from Gordon.. More

by wjkeating5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey McAninch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Gordon Chevrolet responded

Thank you for this review! It was our pleasure to take care of you, and we thank you for trusting us with your business. Have a great day!

March 04, 2025

Very very professional courteous and timely in their work and activities seem to be very efficient also More

by karencercy54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Mar 04, 2025 -

Gordon Chevrolet responded

Thank you for the 5 stars! We appreciate the kind words and thank you for choosing Gordon Chevrolet!

March 04, 2025

I am completely dissatisfied with this dealership. After my experience getting my vehicle serviced and buying a brand new vehicle from them, I will never come back as a customer. My family has been lo More

by MELLOLOVE89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember the names who worked with me and the pictures are too small to see clearly
Mar 07, 2025 -

Gordon Chevrolet responded

We certainly hate to hear this and apologize that we let you down. We have tried to reach you by phone to find out what happened with your visit that caused you to feel undervalued. We want to correct what ever it was or at least have some idea how we failed so we can avoid the same with other customers. Please give us a call at 904-272-2200 and ask for either Tim, the service manager or Nathan. Thank you.

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