Gordie Boucher Village Ford of Thiensville - Service Center

The gentleman at the service counter is always so helpful and honest. Love the video provided of the service being done to my car. and honest. Love the video provided of the service being done to my car. More

Every interaction over the past year has been great. Never any issues Always a very friendly staff Never any issues Always a very friendly staff More

Service Department personnel are professional and personable . Services were completed in timely fashion. Salespeople in the waiting area stopped to check that I was comfortable and didn't need anyth personable . Services were completed in timely fashion. Salespeople in the waiting area stopped to check that I was comfortable and didn't need anything. I had a small mishap after leaving. I called, they had me return and they fixed the problem. More

Everyone at the dealership is very nice and professional. What I am very disappointed in is that on Friday, December 1 I went in for a standard oil change and received confirmation that my battery was checke What I am very disappointed in is that on Friday, December 1 I went in for a standard oil change and received confirmation that my battery was checked also and in good condition. The very next day on Saturday, December 2 my battery died completely; this is what caused me to have to come back in only two days later, when the battery should have actually been checked and not just signed off on a sheet. I feel the multi point inspection was just pencil-whipped and not actually completed which is very concerning. More

Good communication. Just waiting for part to finish service. Staff was professional Staff was knowledgeable Just waiting for part to finish service. Staff was professional Staff was knowledgeable More

Great customer service and the service members are very friendly and also very knowledgeable and trustworthy friendly and also very knowledgeable and trustworthy More

I love that they picked up and drop off my truck! We were very happy. We were very happy. More

I loved working with Tony Garbo. He is a professional and every sense of the word. He is a professional and every sense of the word. More

I have been a long time customer and the dealership has always been a good experience no matter what I am there for. always been a good experience no matter what I am there for. More

Every contact was pleasant. Information regarding my vehicle was helpful. I appreciate the new video to watch my vehicle being serviced and the mechanic's comments Information regarding my vehicle was helpful. I appreciate the new video to watch my vehicle being serviced and the mechanic's comments More