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Gordie Boucher Village Ford of Thiensville - Service Center

Thiensville, WI

4.8
661 Reviews
Call Service Center (262) 257-9649

661 Reviews of Gordie Boucher Village Ford of Thiensville - Service Center

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January 31, 2024

Love them very easy to work with! Professional willing to help. Close to work My More

by lizardprincess9
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
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Feb 01, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi, we really appreciate your positive review! We do hope we can be of assistance in the future. Take care!

January 31, 2024

The service was great. Angie was fabulous. Glad the service dept. discovered that I needed rear brake pads because I was leaving for Florida in a few days. More

by Raydurand
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
Report | Print
Feb 01, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

January 30, 2024

Always polite and very helpful Always polite and very helpful. They let you know when something's wrong and explain exactly why they are putting it on the car More

by Fivehoff
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
Report | Print
Feb 01, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

January 29, 2024

Always thoroughly professional and friendly! Continuous contact before and during the service. They work until I'm satisfied! More

by PBARNETT5
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
Report | Print
Jan 30, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 28, 2024

Angela was knowledgeable, courteous and understanding of our problem She should get a raise because of her positive attitude More

by GEGEMARIEN
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
Report | Print
Jan 30, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we're so glad you enjoyed working with Angela! We will be sure to share your kind words with her! We do hope we can be of assistance in the future. Take care!

January 28, 2024

They were super easy to deal with Communication was great as well. Quick and efficient More

by Mimitaffet
Recommend Dealer
Yes
Employees Worked With
Tim
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Jan 30, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

January 28, 2024

People are friendly and informative and always do a good job. I appreciate the pick up and delivery service as it saves me a lot of time and hassle. More

by shafer361
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz Karissa Rohde
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Jan 30, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 28, 2024

Warrantee recall work. They called and explained why the vehicle needed the work and arranged an appointment. Work took about 45 minutes. Everything went well. More

by TPLANTEN
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
Report | Print
Jan 30, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

January 27, 2024

Quick easy informative. Awesome customer service great work went above and beyond will be back for future work. More

by Bielertd95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen
Report | Print
Jan 30, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we're pleased to know we have been able to exceed your expectations and really help you out! We can't wait to see you again, have a great day.

January 27, 2024

Awesome people to work with. My sales representative and my service representatives as well as the entire team at village Ford are amazing. More

by FXRS_88
Recommend Dealer
Yes
Report | Print
Jan 30, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hello there, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

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