Gordie Boucher Nissan of Greenfield - Service Center

They seem to be organized, aware of my appointment and needs and respect my time. Kept me updated as well. needs and respect my time. Kept me updated as well. More

Customer service was excellent. The work on my vehicle was completed on time. Everything was explained in simple terms. The work on my vehicle was completed on time. Everything was explained in simple terms. More

Everybody there is so friendly and helpful and answers all your questions like the courtesy car too all your questions like the courtesy car too More

Very good service. They do timely work. They explain everything that is needed on my car. They do timely work. They explain everything that is needed on my car. More

They were on time and I did appreciate that they provide a free car wash. a free car wash. More

Was treated like a person not just a customer, she kept me informed on how my vehicle was coming me informed on how my vehicle was coming More

Friendly, professional, knowledgeable and competent. Cory did a great job breaking away from a bothersome customer to take care of me! Cory did a great job breaking away from a bothersome customer to take care of me! More

I asked for my blind spot warning to be turned back on. When given paperwork, I asked if it was done. Advisor went back. Came back a bit later and said it was done. I left and checked while driving. It was When given paperwork, I asked if it was done. Advisor went back. Came back a bit later and said it was done. I left and checked while driving. It was NOT done. I had to turn around and go back. I had an 8:00 appointment for an oil change and tire rotation. Wasn’t leaving until 9:30 ish. Those services should not take that long. THEN to have to turn around and go back was ridiculous. My tires are NEVER at the same air pressure after service either. I reported a noise when I turned left when making the appointment. Upon arrival, I stated it hadn’t happened all week. Was told not to worry about it then. It was probably the plastic piece in my steering wheel that was cold. The full point inspection showed a bad tie rod. Told if not fixed it would start to make a noise. Never stated how urgent it was. I went for a second opinion and was told w 10 being the worst it’s at a 10 and the ball joint an 8. I am having those services and the transmission flush preformed elsewhere. I take my car in religiously for the oil change and tire rotation and this was the first time my tie rod was even brought up. No one saw it was going bad until it was bad? I had been complaining about a tire and they did everything they could to not have to replace it while under warranty. I ended up buying 1 tire. Now they tell me I need 3 new ones. Very disappointed. No trust left. More

They took care of me and my wife . They were done with service on my car in a reasonable amount of time They were done with service on my car in a reasonable amount of time More

My husband was the one who brought car in for service. He said he didn’t mind waiting over an hour for oil change. He said he didn’t mind waiting over an hour for oil change. More