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Gordie Boucher Nissan of Greenfield - Service Center

Greenfield, WI

4.6
2,074 Reviews

2,074 Reviews of Gordie Boucher Nissan of Greenfield - Service Center

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December 04, 2024

Service Technician was great. Took care of my situation. Did a great job in caring for my vehicle. More

by GWMSJR9423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duke Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Madala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kory Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Fredrich, Quinton Neal
Dec 06, 2024 -

Gordie Boucher Nissan of Greenfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Matt Luchini Service Manager 414-543-1234

December 03, 2024

Friendly service team and service was done as requested. I will use this dealership again More

by LALACB74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kory Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Fredrich
Dec 03, 2024 -

Gordie Boucher Nissan of Greenfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Nissan of Greenfield. We look forward to having you as one of our valued customers for many more years to come! Matt Luchini Service Manager 414-543-1234

December 03, 2024

Great service, honest deal, they were a very friendly cooperative understanding and they listened. Got it. More

by TJSPLOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Campechano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Foote , Cathy Bajurny
Dec 03, 2024 -

Gordie Boucher Nissan of Greenfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Luchini Service Manager 414-543-1234

November 30, 2024

I felt I was given an easy out answer instead of fixing the issue. Basically the entire seat back needs to be replaced because of a loose wire. The cost, $4100! For a vehicle with 112k miles? This is a saf More

by kaatosch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Madala
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Gordie Boucher Nissan of Greenfield responded

Thank you for your review, Kathy. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Matt Luchini Service Manager 414-543-1234

November 29, 2024

We've been with nisson for many years now. Great salesman Scott, and best service. More

by Bckay3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott foote.
Nov 29, 2024 -

Gordie Boucher Nissan of Greenfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Nissan of Greenfield, we look forward to having you as a valued customer for many years to come! Matt Luchini Service Manager 414-543-1234

November 27, 2024

I appreciated the service departments, follow-up and fix of my tire issue. Thank you Service Manager, Duke, for taking my complaint seriously.They were very willing to make the problem right..I would highly More

by HDHOLTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duke Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Gordie Boucher Nissan of Greenfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Duke and the team met your expectations. Thank you again for choosing Gordie Boucher Nissan of Greenfield. We look forward to having you as one of our valued customers for many more years to come! Matt Luchini Service Manager 414-543-1234

November 27, 2024

Disappointed it took multiple visits to fix the tire issue we had. Tires were on rims backwards and car was certified pre-owned from your dealership. Appreciated a call after last survey but there was n More

by danirae1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinton Neal
Nov 29, 2024 -

Gordie Boucher Nissan of Greenfield responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Matt Luchini Service Manager 414-543-1234

November 25, 2024

Everything was fine. Who ever drives the vehicle needs to put seats and mirrors where they found them. More

by PATRICKGALLENBERGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duke Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kory Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Gordie Boucher Nissan of Greenfield responded

Thank you, Patrick, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Matt Luchini Service Manager 414-543-1234

November 24, 2024

Kory tried 3 times to get the part I needed to fix my 2002 Maxima. Unfortunately, he was not successful, but I give him credit for trying. He made good decisions about what he did come up with -- deter More

by STRATOAC
Recommend Dealer
Yes
Employees Worked With
Kory Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Gordie Boucher Nissan of Greenfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kory tried to meet your expectations. Thank you again for choosing Gordie Boucher Nissan of Greenfield. We look forward to having you as one of our valued customers for many more years to come! Matt Luchini Service Manager 414-543-1234

November 23, 2024

Great service and friendly personnel. Very willing to answer questions and explanations are clear and helpful More

by JENNESS.JANET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Madala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Gordie Boucher Nissan of Greenfield responded

Janet, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Nissan of Greenfield! Matt Luchini Service Manager 414-543-1234

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